COURSE OVERVIEW:
Six Sigma is a method for improving productivity and profitability. It’s a disciplined application of statistical problem-solving tools to identify and quantify waste and indicate steps for improvement. Six Sigma asks hard questions about your processes and provides solutions. Six Sigma eliminates wasteful variation, changes business cultures, and creates the infrastructure you need to initiate and sustain greater productivity, profitability, and customer satisfaction rates.
Six Sigma statistically measures and reflects true process capability, correlating to such characteristics as number of defects per number of outputs, and probabilities of process success or failure. Its value is in transforming corporate culture from complacency to accomplishment.
In any organisation, the hidden costs of defects are huge: the monetary impact on productivity, customer satisfaction, and profitability is dramatic! Many companies believe that dealing with defects is just a cost of doing business. But that way of thinking is just plain wrong.
Six Sigma helps you identify the problems in your processes and reduce the defects that are costing you time, money, opportunities, and customers. It’s all about defects.
For Six Sigma to work, managers at all levels, from top to bottom, must commit to investing the resources to initiate, promote, execute, and support a Six Sigma program. That means providing their employees with the training, resources, knowledge, and authority to solve problems and then trusting them to do so.
This course provides an overview of Six Sigma and explains its tools and processes that will help you identify what you don't know as well as emphasising what you should know and taking action to reduce the errors and rework that cost you time, money, opportunities, and customers. The lessons in this course will help you understand and apply Six Sigma principles in any organisation.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand:
- Why Six Sigma is methodology for improvement?
- How Six Sigma helps you reduce defects and cut costs?
- How to set business metrics and measure processes?
- How to Six Sigma to reduce variation in the quality of outputs?
- How to measure variation in a process?
- How to focus on results using Six Sigma?
- The three essentials for starting a Six Sigma initiative
- How to choose Six Sigma projects carefully?
- How to plan implementation?
- The logic of the Six Sigma DMAIC model
- How to plot the Six Sigma project?
- The Define phase of Six Sigma
- The key deliverables of the Define phase
- The Measure phase of Six Sigma
- The key deliverables of the Measure phase
- The Analyse phase of Six Sigma
- The key deliverables of the Analyse phase
- The Improve phase of Six Sigma
- The key deliverables of the Improve phase
- The Control phase of Six Sigma
- The key deliverables of the Control phase
- The tools you can use when beginning a Six Sigma project to open up your investigation and narrow down the focus
- How to discover patterns and examine data?
- How to use correlation studies to investigate cause-and-effect relationships?
- The three basic rules for mapping processes?
- The basic principles for using an XY matrix
- How to test and measure the systems?
- How to identify vital few causes?
- The three basic steps in conducting a multi-vari study
- The steps in hypothesis testing
- How to know the risks and conduct an FMEA?
- The stages of an FMEA
- How to correct any problems?
- How design of experiments (DOE) works?
- How to plan for control using control plans?
- How to sustain Six Sigma?
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.