FAQs

Please, browse through our frequently asked questions to answer all your queries

Can I purchase multiple courses at once? And do I need to complete them in a specific timeframe?

Yes, you can! At AA4PD your enrolments are Valid for 12 Months. You can complete your courses within hours, days or even months. After purchase, you have unlimited offline access to your courses. So, whenever you wish to review course content, just study from anywhere, at any time and complete your courses at your own pace.

As a business manager/representative, I would like to pay for my staff/team courses. Is it possible to purchase a number of courses for them to undertake?

To purchase courses for your team or staff, please refer to our straightforward Team Enrolment Process by following the instructions provided HERE.

Can I request courses that are not available in AA4PD catalogue?

We encourage all our clients to request any courses they need, free of charge. For more information on how to request courses Click Here. 

How can I get my payment receipt for my order?

You Can Download Your Payment Receipt from Your Payment Confirmation Email.

Does all AA4PD courses include a multi-choice quiz?

Yes, all courses include a simple 10-question true or false quiz. Participants have unlimited submission attempts to pass the quiz.

Are all AA4PD courses, Australian related?

All courses are designed and developed for the Australian workforce (also relevant for global workforces).

How should I know what to expect to learn from each course?

We provide detailed information on what is included in each course content. On every course description page there are two important headings: "Course Overview", provides general information about the topic and "Learning Outcomes", provides specific information covered in the course content.

How long does it take to complete a PD course?

It normally takes around 2-3 hours to complete any of our courses - depending on your learning speed and the topic. 

How many quiz attempts do I have?

At AA4PD, you have Unlimited Submission Attempts to course quiz. Any course quiz consists of 10 straightforward true or false questions and you could retake the quiz as many times as you need. It takes around 5 minutes to complete any quiz. 

I'm not sure how to purchase and complete an AA4PD course, what should I do?

It is a simple and easy process to purchase, enrol and complete any of our courses. If you are not sure, please follow the steps in our Step-By-Step Guide.

Why have you changed the purchase-to-completion process?

Previously, participants purchased courses through our website, accessed course materials and quizzes on our Learning Management System (LMS). However, feedback highlighted several challenges with this process, including login issues with the LMS, difficulties with navigation, and a desire for offline access to course content.

To review the changes to our new course Purchase-to-Completion process, click HERE.

How many courses does AA4PD offer?

We offer over 100s of courses across 30+ different sectors and fields - developed by our subject matter experts in:

Business Management – Workplace Skills Development – Vocational Education and Training - Adult Learning - Leadership – AOD Support – ELICOS – Construction – Warehouse Operations – ICT - Sales – Retail – Food Safety - Accounting – Finance - Workplace training – Aged Care – Disability - Finance – Customer Service - Community Services – Project Management – Human Resources – Workplace, Health & Safety – Operations Management – Child Care - Public Relations – Business Communication – NDIS - Marketing – Advertisement – Hospitality – Commercial Cookery – Catering – Beauty – Hairdressing and much more. View All Courses.

When do you add new courses? And how could I know about them?

We add new courses every week. You could frequently visit our "New Courses" page.  

What type of evidence do I get after completing a course?

When you complete any of our courses, you will receive a customised secured PDF “Certificate of Completion”, which you can share with your employers, potential employers or auditors. Certificates of Completion help demonstrate your accomplishments, please note AA4PD certificates cannot be used for formal accreditation. Non-Accredited Vs Accredited Courses

How many Professional Development activities should I undergo each year?

The Continuing Professional Development requirements depends entirely on your profession. Professionals in some fields must complete mandatory CPD requirements in order to maintain their registration. For others it is entirely discretionary but no less important and should earn a minimum of ten PD courses each year.

Are AA4PD courses tax deductible?

Our professional development courses may be tax deductible. You may be able to claim tax deduction for self-education expenses. Please see your tax advisor.

Where should I record my CPD activities?

You should maintain records of your CPD activities on your professional development plan. Also, add a new section titled, “Professional Development Activities” on your resume, under that title list all your PD courses that you’ve completed. Your manager, auditor, employer or potential employer will definitely find value in this section of your CV.

Can I use my smart phone to access my course?

AA4PD online Academy is mobile-friendly. This means you can use your computer in addition to any mobile device; phone, tab, etc. to enrol and complete your online course with us.

If you have any other enquiries, please don’t hesitate to contact us at info@aa4pd.com.au