COURSE OVERVIEW:

Welcome to the Continuous Improvement Strategies for Rigging Processes course. This training will provide you with the knowledge and practical strategies to identify inefficiencies, standardise processes, and improve safety and productivity in rigging operations.

Rigging work involves high-risk, precision-driven activities that rely on teamwork, clear communication, and efficient workflows. By embedding continuous improvement (CI) practices into daily rigging tasks, teams can reduce risk, minimise delays, and optimise the use of equipment and labour.

The course begins by introducing the concept of continuous improvement in the context of rigging. Participants will explore how incremental process enhancements can improve safety, efficiency, and cost-effectiveness. The section also defines team roles in promoting CI onsite—from individual riggers to supervisors and PCBU representatives—and highlights the shared responsibility for driving performance improvements.

Establishing a culture of improvement is key to long-term success. This section focuses on building team ownership, promoting accountability, and encouraging open communication where all members feel safe to share ideas and highlight inefficiencies. Leading by example and reinforcing a “no-blame” attitude are essential components of effective CI culture.

Opportunities for improvement often emerge through daily observation. This section provides techniques for identifying delays, equipment issues, near misses, or repetitive problems through site walk-arounds, team feedback, and lift performance reviews. Participants will learn how to engage crane crews, riggers, and doggers in discussions that reveal workflow and coordination challenges.

Past projects offer valuable insights. This section teaches how to analyse historical lift plans, daily diaries, and incident reports to identify patterns of inefficiency, over-engineering, or equipment misalignment. Lessons learned from both routine and complex lifts can be documented and applied to refine future practices.

The Plan–Do–Check–Act (PDCA) cycle forms the foundation of structured improvement. Participants will explore how to plan changes to rigging procedures, implement them in real-time projects, monitor their outcomes, and make necessary adjustments to ensure lasting value and adoption.

Standardising processes reduces variability and increases consistency across crews and job sites. This section focuses on developing Standard Operating Procedures (SOPs) for common tasks, refining lift planning templates, and using standardised gear checklists to support efficient rigging preparation and execution.

Improving equipment usage and selection can prevent unnecessary downtime. This section outlines how to evaluate rigging gear performance, identify outdated or misused items, and establish better systems for tagging, storage, and inspection. Participants will also consider the benefits of investing in specialised tools or accessories.

Communication is critical to safe and efficient lifting. This section covers how to standardise hand signals and radio communications, enhance the clarity of pre-start briefings, and ensure that lift plans are accessible and clearly explained to all relevant personnel on site.

Engineering and documentation should support the rigging team, not create barriers. This section addresses ways to streamline lift study preparation, reduce paperwork complexity, and ensure engineering input is converted into clear, usable formats for practical field execution.

Minimising rework and delay is a priority in all lifting operations. Participants will learn how to investigate failed lifts, monitor crane downtime, and resolve interface clashes with other trades or site constraints. Addressing these issues early helps avoid cascading disruptions.

Reliable data is essential for tracking performance. This section explains how to capture and analyse rigging metrics, such as lifts completed per shift or gear utilisation rates, and how to use this data to measure improvement over time. Digital tools and field tracking systems are also discussed.

Building competency supports continuous improvement. This section outlines how to identify skills gaps through performance reviews, deliver targeted training and mentoring, and support structured upskilling pathways for career progression within the rigging workforce.

Feedback is most powerful when it comes from those doing the work. This section explores how to gather and respond to suggestions from riggers and doggers through end-of-day sessions, suggestion boxes, or digital platforms. Participants will learn how to act on feedback and close the loop with contributors.

Lean thinking can be applied to rigging too. This section introduces strategies to reduce waste in time, motion, and over-rigging. It also explores sequencing improvements, efficient resource allocation, and applying the 5S principles—Sort, Set, Shine, Standardise, Sustain—in rigging yards and laydown areas.

Rigging quality assurance and control must evolve with site needs. This section covers how to audit current QA/QC processes, update gear inspection templates, and integrate feedback from engineering, procurement, and site teams to ensure inspections are both thorough and relevant.

Tracking results is essential for sustaining momentum. This final section provides methods for setting KPIs, creating progress dashboards or site boards, and sharing improvement results and lessons with crews and management. Celebrating success reinforces engagement and commitment to the CI process.

By the end of this course, you will be equipped with the skills, systems, and leadership mindset needed to implement continuous improvement across rigging operations—enhancing safety, efficiency, and consistency while fostering a proactive and high-performing site culture.

Each section is complemented with examples to illustrate the concepts and techniques discussed.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand the following topics:

1. Introduction to Continuous Improvement in Rigging Operations

• Defining continuous improvement (CI) in the context of rigging
• Benefits of CI: safety, efficiency, cost reduction, and team performance
• Roles and responsibilities in promoting continuous improvement onsite

2. Establishing a Culture of Continuous Improvement

• Promoting ownership and accountability across the rigging team
• Encouraging open communication and reporting of improvement ideas
• Leading by example and creating psychological safety

3. Identifying Opportunities for Improvement in Rigging Workflows

• Reviewing common delays, near misses, and inefficiencies
• Gathering input from riggers, doggers, and crane crews
• Using observation, feedback, and data to highlight problem areas

4. Analysing Past Project Performance and Lift Outcomes

• Reviewing lift plans, site diaries, and incident reports
• Identifying bottlenecks, over-engineered solutions, and resource conflicts
• Documenting lessons learned from routine and critical lifts

5. Applying the Plan–Do–Check–Act (PDCA) Cycle

• Planning improvements to rigging workflows or safety systems
• Implementing changes during real projects
• Monitoring results and making further adjustments

6. Reviewing and Standardising Rigging Procedures

• Developing SOPs for repeated rigging tasks
• Standardising lift planning templates and gear checklists
• Ensuring consistency across different crews and sites

7. Enhancing Equipment Selection and Utilisation

• Assessing gear performance and suitability for specific tasks
• Replacing outdated or misused rigging equipment
• Improving tagging, storage, and inspection systems

8. Improving Communication Across Rigging Teams

• Standardising hand signals, radio language, and escalation protocols
• Enhancing pre-start briefings and toolbox talks
• Ensuring lift plans are understood and accessible onsite

9. Reviewing Lift Planning and Engineering Documentation

• Streamlining the preparation of lift studies and risk assessments
• Eliminating redundant or overly complex documentation
• Improving the integration of engineering input into site-ready formats

10. Minimising Rework and Unnecessary Delay

• Investigating causes of failed lifts or job stoppages
• Tracking crane standby hours and preventable downtime
• Addressing interface issues with other trades or plant operators

11. Data Collection and Performance Monitoring

• Capturing productivity metrics such as lifts per shift or gear usage rates
• Using site data to measure improvements over time
• Leveraging software or digital tools for field tracking

12. Continuous Skills Development and Competency Building

• Identifying skill gaps through performance reviews
• Running targeted refresher training or mentoring sessions
• Supporting career progression through upskilling pathways

13. Feedback Mechanisms and Worker Involvement

• Conducting post-lift or end-of-day feedback sessions
• Using suggestion boxes or digital platforms to gather input
• Acting on ideas submitted by riggers and doggers

14. Implementing Lean Principles in Rigging Workflows

• Reducing waste: time, motion, over-rigging, under-utilised equipment
• Improving sequencing and resource delivery for efficiency
• Applying 5S (Sort, Set, Shine, Standardise, Sustain) in rigging yards

15. Auditing and Review of QA/QC Processes

• Evaluating rigging quality inspections for relevance and thoroughness
• Updating checklists to reflect site realities and client expectations
• Closing feedback loops with engineering and procurement

16. Measuring and Reporting Improvement Results

• Setting KPIs for rigging performance and tracking outcomes
• Creating visual dashboards or progress boards onsite
• Reporting wins and lessons to crews and management

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.