COURSE OVERVIEW:

Assertiveness is a way of life, a way of doing business based on mutual respect and regard. It is very much about developing relationships with each other that are based on trust, respect, openness, and honesty. Assertive relationships are those in which people seek to understand each other, to acknowledge their differences, to challenge and support each other, to be open and honest with each other.

Developing assertiveness and assertive relationships takes courage and a willingness to question personal values. It means being open to change and to new possibilities of “being”—thinking and feeling—and “doing”—behaving.

Assertiveness is a personal journey of self-awareness and curiosity, of developing a strong and integrated sense of self. It is an interpersonal journey in which people engage and connect with others, with their differences and similarities, and together create organisations that are truly inclusive and assertive.

The first part of this course describes what assertiveness is, and provides insights into assertiveness and the skills of developing assertiveness.  Also offers a number of different approaches to understanding what assertiveness really is.

The second part highlights the importance of positive self-assertion, and how this can be developed through a process of personal inquiry into values and beliefs about self and others, leading to the development of positive and affirming beliefs that underpin assertive behaviour. Finally, the course explores and clarifies key assertive communication behaviours and skills.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

·       The philosophy of assertiveness

·       How assertiveness is about self-respect and respect for others?

·       How assertiveness is about positive recognition?

·       What recognition for achievement could include?

·       How assertiveness is about positive emotion, thinking, and imagining?

·       How assertiveness is about authentic connection with self and others?

·       The key elements of connectedness

·       How assertiveness is about meaning and purpose?

·       How assertiveness is about listening to and trusting intuition?

·       How assertiveness is about making mind, body, and brain connections?

·       How assertiveness is about feeling secure?

·       How assertiveness is about physical, intellectual, emotional, and spiritual awareness and integration?

·       How assertiveness is about acceptance and mindfulness?

·       What is positive self-assertion?

·       How to develop self-assertion through having a clear sense of purpose?

·       How to develop positive self-assertion through positive self-belief and self-recognition?

·       How to develop self-affirmations?

·       The self-limiting beliefs

·       How to develop positive self-assertion through intuitive intelligence?

·       How to develop positive self-assertion through taking personal and interpersonal risks?

·       Case study: The essence of assertiveness, positive self-assertion, and assertive relationships in organisations

·       Case analysis: Overcoming self-limiting beliefs and transforming relationships through conversation

·       Assertive communication

·       How people listen in different situations?

·       How to listen with positive self-respect and self-awareness?

·       How to listen with positive regard and respect for others?

·       How observing is a skill of assertiveness?

·       When to use “I” statements? And why?

·       How questioning is a skill of assertiveness?

·       How to give, receive, and ask for feedback?

·       How feedback helps develop self-awareness and assertive relationships?

·       Case study: Assertiveness training

·       Case analysis: Self-awareness and awareness of others

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.