COURSE OVERVIEW:
Welcome to the Evaluating Team Performance in Scaffold Erection & Dismantling course. This program is designed to equip you with the knowledge and strategies needed to assess and improve the effectiveness of scaffold teams across both erection and dismantling tasks.
Scaffold erection and dismantling are complex, high-risk activities that demand a coordinated team approach. This course begins by defining what team performance means in the context of scaffolding, and why it matters. You will explore how alignment between workers, clear communication, and procedural consistency can prevent incidents and support project timelines. The evaluation process is also introduced as a critical driver of continuous improvement.
Compliance with WHS legislation is a shared responsibility. In this section, you will examine the legal and regulatory frameworks that scaffold teams must operate within—including duties under the Work Health and Safety Act and Regulations. You will explore the distinct but interdependent roles of scaffolders, supervisors, and site managers, and how performance is shaped by accountability at each level.
Understanding the workflow of scaffold erection and dismantling is essential to effective performance evaluation. This section provides a breakdown of the standard process, identifying key phases such as layout, assembly, tie-in, handover, dismantling, and materials recovery. You will learn how to assess each phase for quality, safety, and time management.
Setting measurable performance criteria is critical for scaffolding teams. This section introduces key performance indicators (KPIs) aligned with WHS benchmarks and project specifications. You will learn how to use KPIs to guide daily activity, assess consistency, and provide a clear basis for individual and team evaluations.
Planning and scheduling scaffold work has a direct impact on team performance. This section covers how to coordinate scaffold activities with site timelines, allocate resources efficiently, and prevent bottlenecks. You will also learn how to assess the team’s role in ensuring seamless coordination with other trades and avoiding scheduling clashes.
Effective communication is central to scaffold safety. In this section, you will explore methods for assessing how well scaffolders communicate via hand signals, radios, and verbal instructions—especially under pressure. You will also learn how collaboration between doggers, riggers, and scaffolders affects team cohesion and task flow.
Accurate construction in line with scaffold plans and drawings is a critical performance benchmark. This section shows how to evaluate whether the team adheres to specified bay widths, tie spacings, load ratings, and bracing requirements. Performance feedback is then tied back to engineering compliance and on-site observations.
Manual handling is a daily risk in scaffolding. This section focuses on evaluating safe lifting practices, ergonomic movement, and the use of aids such as hoists or trolleys. You will learn how to monitor signs of fatigue or body stress, and how team rotation strategies can reduce physical risk.
Scaffolders rely on a wide range of tools and PPE. This section addresses how to evaluate safe tool use, from spanners to impact drivers, and inspect PPE for correct application. You will learn how to identify and document poor habits, damage, or lack of maintenance as part of performance review.
Adherence to safety procedures is a non-negotiable standard. This section focuses on evaluating team compliance with SWMS, daily checklists, exclusion zones, and height safety protocols. You’ll learn how to observe dynamic risk identification and reinforce correct procedural behaviours.
Time management and productivity are essential to scaffolding performance. This section outlines how to compare actual task completion against scheduling targets, identify delays, and assess the balance between productivity, safety, and quality. It also examines the role of leadership in addressing inefficiencies.
The structural quality of a scaffold is a reflection of team execution. This section covers methods for inspecting completed scaffold builds for defects, misalignments, or inconsistencies. You will also learn how to link faults back to specific team actions or missed steps in the process.
Dismantling is a critical phase requiring methodical deconstruction. This section provides strategies for evaluating sequential dismantling practices, safe tag-out and communication during takedown, and compliance with standard removal techniques. It also identifies shortcuts that compromise safety and quality.
Documentation supports both accountability and improvement. This section explains how to record observations using checklists, logs, and written assessments. You will learn how to distinguish between individual and team-level insights and how to support records with visual evidence when needed.
Constructive feedback is essential to performance growth. This section covers how to deliver real-time coaching during scaffold activities, facilitate post-task debriefs, and support one-on-one improvement conversations. Mentoring and peer feedback loops are introduced as part of a supportive team culture.
Performance gaps must be addressed quickly and fairly. This section focuses on how to identify causes of underperformance, introduce corrective actions such as training or revised procedures, and track improvements over time. You will also learn how to engage the team in owning performance outcomes.
Team engagement drives long-term safety and quality. This section explores how to recognise standout performers, involve scaffolders in planning and reviews, and foster a shared commitment to high standards. Strategies for encouraging ownership and participation in continuous improvement are also covered.
Analysing long-term trends provides insight into cultural and procedural strengths or weaknesses. This section guides you through reviewing team data across multiple projects, linking patterns to site leadership or training gaps, and applying lessons to future scaffolding operations.
By the end of this course, you will be equipped to systematically evaluate the performance of scaffold teams across erection and dismantling activities—driving safer, more efficient, and higher-quality outcomes on every job.
Each section is complemented with examples to illustrate the concepts and techniques discussed.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand the following topics:
1. Introduction to Team Performance in Scaffolding Work
- Defining team performance in the context of scaffolding tasks
- The link between safe erection/dismantling and team coordination
- Importance of evaluation for continuous improvement
2. WHS Compliance and Team Responsibilities
- Shared obligations under the WHS Act and Regulations
- Roles of scaffolders, supervisors, and site managers
- Accountability in team-based high-risk work
3. Understanding the Scaffold Erection and Dismantling Process
- Step-by-step phases of scaffold setup and takedown
- Key performance touchpoints in each phase
- Factors affecting quality, efficiency, and safety
4. Setting Performance Criteria and KPIs
- Establishing measurable objectives for scaffold teams
- Aligning KPIs with project specifications and WHS benchmarks
- Using KPIs to guide daily and long-term performance
5. Planning and Scheduling Scaffold Work as a Team
- Assessing labour availability and resource allocation
- Integrating scaffold timelines into broader site plans
- Preventing delays and coordinating effectively with other trades
6. Assessing Communication and Collaboration Effectiveness
- Evaluating use of signals, radios, and verbal instructions
- Identifying breakdowns in communication under pressure
- Monitoring collaboration between doggers, riggers, and scaffolders
7. Monitoring Compliance with Scaffold Plans and Drawings
- Ensuring the team builds to engineering and design specifications
- Verifying correct bay dimensions, tie positions, and load ratings
- Adjusting performance evaluations based on compliance findings
8. Observing Manual Handling and Ergonomic Practices
- Checking safe lifting techniques and use of mechanical aids
- Identifying unsafe repetitive movements or body stress
- Improving team rotation and workload balance
9. Evaluating Tool and Equipment Use
- Monitoring safe use of spanners, levels, and impact tools
- Checking for correct use of harnesses, fall arrest systems, and PPE
- Reporting misuse, damage, or poor maintenance habits
10. Assessing Team Adherence to Safety Procedures
- Reviewing use of SWMS, daily pre-starts, and checklists
- Evaluating hazard awareness and dynamic risk identification
- Addressing breaches of exclusion zones or working at height protocols
11. Measuring Team Productivity and Time Management
- Comparing task completion against scheduled targets
- Identifying time wastage, rework, or inefficient sequencing
- Balancing speed with safety and quality standards
12. Evaluating Scaffold Quality and Structural Soundness
- Inspecting erected scaffold for defects or non-compliance
- Linking structural faults back to individual or team actions
- Reinforcing QA through checklists and inspections
13. Reviewing Dismantling Procedures and Risk Control
- Observing sequential dismantling, tag-out processes, and communication
- Identifying unsafe shortcuts or premature removal of components
- Verifying that dismantling is carried out to standard
14. Documenting Performance Observations and Records
- Using checklists, observation forms, and daily logs
- Recording individual vs team-level insights
- Supporting written records with photo or video documentation
15. Providing Constructive Feedback and Coaching
- Delivering real-time guidance during work activities
- Conducting post-task debriefings and one-on-one feedback
- Fostering improvement through mentoring and peer learning
16. Addressing Performance Gaps and Corrective Actions
- Identifying causes of underperformance or unsafe behaviour
- Implementing training, job rotation, or procedural changes
- Tracking performance improvements over time
17. Encouraging Team Engagement and Ownership
- Recognising high performers and safe behaviours
- Involving scaffolders in planning, reviewing, and goal-setting
- Promoting a shared safety and quality mindset
18. Reviewing Team Performance Trends Over Time
- Analysing patterns across projects or teams
- Linking outcomes to leadership, site culture, or training quality
- Applying lessons learned to future scaffolding work
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.