COURSE OVERVIEW:
Welcome to the course on Identifying & Avoiding Unconscious Bias at Work. This course is designed to help you understand, identify, and mitigate unconscious biases in the workplace, fostering a more inclusive and equitable environment.
We begin with an introduction to unconscious bias, where we define and provide an overview of unconscious bias. You will learn about its impact in the workplace and why addressing unconscious bias is crucial for creating a fair and productive work environment.
Next, we explore the different types of unconscious bias, including implicit bias, affinity bias, and confirmation bias. Through examples, you will see how these biases manifest in the workplace and affect decision-making and interactions.
Recognising unconscious bias in yourself is the first step towards change. This section covers self-reflection techniques, bias identification exercises, and tools for personal bias assessment, helping you become aware of your own biases.
Recognising unconscious bias in others involves observational strategies, peer feedback mechanisms, and bias reporting systems. You will learn how to identify and address bias in your colleagues and create a more inclusive team dynamic.
The neuroscience of bias delves into how bias is formed in the brain, the cognitive processes behind it, and the roles of memory and perception. Understanding the science behind bias will provide you with insights into why biases occur and how to mitigate them.
The impact of bias on decision-making is significant. This section examines biased hiring practices, bias in performance evaluations, and the impact on team dynamics and collaboration, highlighting the importance of unbiased decision-making processes.
Strategies to mitigate unconscious bias include implementing bias interruptions, developing inclusive habits, and continuous learning and development. You will learn practical techniques to reduce bias and promote fairness in the workplace.
Creating an inclusive workplace culture involves policies and practices that promote inclusion, diversity, and equity. This section covers how to foster a sense of belonging and ensure that all employees feel valued and respected.
The role of leadership in addressing bias is critical. You will learn about leadership accountability, setting the tone from the top, and role-modelling inclusive behaviour to drive change throughout the organisation.
Developing and implementing bias-free policies requires reviewing current policies, adopting best practices in policy development, and ensuring compliance. You will gain the skills to create and enforce policies that promote fairness and inclusion.
Measuring and monitoring progress involves identifying key metrics for bias and inclusion, conducting regular bias audits, and maintaining transparency in reporting. These practices ensure continuous improvement and accountability.
Case studies and real-world examples provide practical insights into bias reduction. You will review success stories, learn from failures, and explore industry-specific challenges to apply best practices in your own context.
Building a sustainable bias-free environment requires a long-term commitment and strategy. This section covers encouraging employee involvement, fostering continuous improvement, and adapting strategies to maintain a bias-free workplace.
By the end of this course, you will be equipped with the knowledge and tools to identify and avoid unconscious bias, creating a more inclusive, equitable, and productive work environment.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand the following topics:
1. Introduction to Unconscious Bias
- Definition and Overview of Unconscious Bias
- The Impact of Unconscious Bias in the Workplace
- Importance of Addressing Unconscious Bias
2. Types of Unconscious Bias
- Implicit Bias
- Affinity Bias
- Confirmation Bias
- Examples of How These Biases Manifest in the Workplace
3. Recognising Unconscious Bias in Yourself
- Self-Reflection Techniques
- Bias Identification Exercises
- Tools for Personal Bias Assessment
4. Recognising Unconscious Bias in Others
- Observational Strategies
- Peer Feedback Mechanisms
- Bias Reporting Systems
5. The Neuroscience of Bias
- How Bias is Formed in the Brain
- Cognitive Processes Behind Bias
- The Role of Memory and Perception in Bias
6. The Impact of Bias on Decision-Making
- Biased Hiring Practices
- Bias in Performance Evaluations
- Impact on Team Dynamics and Collaboration
7. Strategies to Mitigate Unconscious Bias
- Implementing Bias Interruptions
- Developing Inclusive Habits
- Continuous Learning and Development
8. Creating an Inclusive Workplace Culture
- Policies and Practices for Inclusion
- Promoting Diversity and Equity
- Fostering a Sense of Belonging
9. Role of Leadership in Addressing Bias
- Leadership Accountability
- Setting the Tone from the Top
- Role Modelling Inclusive Behaviour
10. Developing and Implementing Bias-Free Policies
- Reviewing Current Policies
- Policy Development Best Practices
- Ensuring Policy Compliance
11. Measuring and Monitoring Progress
- Key Metrics for Bias and Inclusion
- Regular Bias Audits
- Reporting and Transparency
12. Case Studies and Real-World Examples
- Success Stories of Bias Reduction
- Lessons Learned from Failures
- Industry-Specific Bias Challenges
13. Building a Sustainable Bias-Free Environment
- Long-Term Commitment and Strategy
- Encouraging Employee Involvement
- Continuous Improvement and Adaptation
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.