COURSE OVERVIEW:
Welcome to the Online Competency Assessment in Vocational Education & Training course. This program has been designed to develop your capability to plan, conduct and review online assessments that meet the requirements of the VET sector while maintaining validity, reliability, fairness and flexibility in a digital environment.
Online competency assessment is now a core component of contemporary VET practice. This course begins by outlining the purpose and application of online assessment, the responsibilities of assessors when conducting assessments remotely, and the digital contexts and communication channels that support safe, authentic and compliant online evidence collection. It emphasises the importance of maintaining quality, integrity and learner support regardless of delivery mode.
Understanding the regulatory environment is essential to conducting online assessment. This section explores the principles of assessment, rules of evidence, and the ethical, privacy and confidentiality requirements that must be upheld in digital spaces. Learners examine regulatory obligations for online delivery and consider how these requirements shape planning, decision-making and documentation.
Organisational policies and procedures guide all digital assessment activities. This section addresses requirements for maintaining accurate records, policies for data security and digital storage, procedures for addressing technology-related challenges and processes for supporting candidate LLND (language, literacy, numeracy and digital) needs. Learners consider how organisational systems ensure assessment consistency and compliance.
Supporting candidates is a critical aspect of online assessment. This section examines how to provide LLND and foundation skills support, assist with assessment-related needs and access specialist technical or assessment assistance when required. Learners explore strategies to ensure equitable access and engagement for all candidates.
Planning an online assessment requires structure and clarity. This section covers key features of an online assessment plan, required instructions and candidate information, digital tools and activities aligned to unit requirements, and the conditions needed to ensure safe, fair and inclusive assessment experiences.
Technology forms the infrastructure of online assessment. This section outlines the features and functions of LMS platforms, electronic assessment applications, hardware requirements and software that ensures secure online assessment. Learners examine how to select and use appropriate tools to support reliable evidence collection.
Security and authentication are essential for maintaining assessment integrity. This section covers key security principles, candidate identity authentication methods, supervision requirements for remote environments and the software solutions used to support security and reduce risks of impersonation or malpractice.
Recording and measuring performance requires appropriate digital methods. This section explores tools for capturing candidate evidence, acceptable evidence formats, digital tools for assessing knowledge and skills and approaches for ensuring evidence validity and reliability in online environments.
Inclusive and safe online assessment practices promote access and compliance. This section examines inclusive assessment design, digital accessibility requirements, risk-management strategies for online environments and WHS considerations for assessors when working remotely.
Online assessment carries unique risks and challenges. This section outlines technological risks, cybersecurity concerns, identity-verification issues and factors affecting evidence authenticity. Learners review strategies to anticipate, minimise and manage these challenges.
Preparation is key to successful online assessment administration. This section examines how to review assessment requirements, interpret online assessment plans, access digital tools and communication channels, confirm required technology and assessment conditions, educate candidates on technology requirements and coordinate specialist or internal support.
Administering online assessments requires vigilance and adaptability. This section covers candidate authentication, gathering and recording authentic evidence, troubleshooting technology issues, making reasonable adjustments and ensuring two-way communication throughout assessment activities.
Making assessment decisions demands professional judgement and regulatory compliance. This section outlines how to review evidence against the rules of evidence, record valid assessment outcomes, notify relevant parties, provide constructive two-way feedback and document follow-up requirements.
Finalising the assessment process ensures accuracy and integrity. This section explores secure recording and storage of assessment outcomes, reviewing the assessment process itself, gathering feedback from candidates and stakeholders, documenting technological issues and identifying opportunities for continuous improvement.
Digital literacy is an essential capability for assessors. This section covers the use of digital tools, file management, evidence handling, digital reporting and strategies for supporting candidates who may be unfamiliar with technology used in assessment.
Communication skills underpin effective online assessment. This section examines rapport-building techniques, structured digital communication, online feedback delivery and strategies for confirming understanding and clarifying instructions.
The course concludes with a focus on problem-solving and defensible decision-making in online environments. This section explores how to analyse assessment information, apply problem-solving strategies, adapt processes in response to evidence and ensure that final decisions are valid, reliable and justifiable.
By the end of this course, you will be equipped with the digital capability, compliance knowledge and assessment expertise required to conduct high-quality, ethical and defensible online competency assessments in the VET sector.
Each section is complemented with examples to illustrate the concepts and techniques discussed.
This course is designed to align with the content outlined in the Nationally Recognised Unit of Competency TAEASS404.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand the following topics:
1. Introduction to Online Competency Assessment
- Purpose and application of online assessment in VET
- Role of the assessor in remote assessment environments
- Digital assessment contexts and communication channels
2. Regulatory Requirements for Online Assessment
- Principles of assessment
- Rules of evidence
- Ethical, privacy and confidentiality requirements
- Regulatory obligations for online assessment delivery
3. Organisational Policies and Procedures for Online Assessment
- Requirements for maintaining accurate records of assessment outcomes
- Policies for data security, digital storage and reporting
- Procedures for addressing technological challenges
- Processes for supporting candidate LLND needs
4. Candidate Support Requirements in Online Assessment
- Supporting language, literacy, numeracy and digital (LLND) needs
- Providing foundation skills support
- Meeting assessment-related support needs
- Accessing specialist technical and assessment support
5. Online Assessment Planning Requirements
- Features of an online assessment plan
- Required instructions and information for candidates
- Assessment activities and digital tools aligned to unit requirements
- Conditions needed to provide safe and inclusive assessments
6. Technology, Tools and Digital Resources for Online Assessment
- Key features and functions of LMS platforms
- Electronic applications used for assessment
- Hardware requirements and digital tools
- Software that supports secure online assessment
7. Security and Authentication Requirements
- Security principles for online assessments
- Candidate identity authentication methods
- Supervision requirements for remote assessments
- Software used to support assessment security
8. Methods and Tools to Record and Measure Performance
- Digital tools for capturing candidate evidence
- Formats of evidence suitable for demonstrating competence
- Tools for assessing knowledge and skills in online environments
- Approaches for ensuring evidence validity and reliability
9. Safe and Inclusive Online Assessment Practices
- Inclusive assessment practices for diverse learners
- Digital accessibility considerations
- Risk-management strategies for online environments
- WHS requirements for assessors during online delivery
10. Risks and Challenges of Online Assessment
- Technological risks and disruptions
- Cybersecurity risks in assessment environments
- Risks related to identity verification
- Issues affecting evidence authenticity
11. Preparing for Online Assessment
- Reviewing purpose and requirements of assessment
- Sourcing and interpreting online assessment plans
- Accessing digital resources, electronic tools and communication channels
- Confirming required technology and assessment conditions
- Ensuring candidates understand technology requirements
- Identifying and organising internal and specialist support
12. Administering Online Assessment
- Authenticating candidate identity
- Gathering and recording authentic evidence
- Troubleshooting technological issues
- Making reasonable adjustments to support candidate needs
- Facilitating two-way communication during assessment
13. Making Assessment Decisions
- Reviewing evidence against rules of evidence
- Making and recording valid assessment decisions
- Notifying required parties of assessment outcomes
- Providing constructive two-way feedback to candidates
- Documenting follow-up actions
14. Finalising the Online Assessment Process
- Recording and storing assessment outcomes securely
- Reviewing the assessment process
- Collecting candidate and stakeholder feedback
- Documenting technological challenges and issues
- Identifying opportunities for improvement
15. Digital Literacy Requirements for Assessors
- Using digital tools and applications confidently
- Managing digital files, evidence and reporting
- Communicating effectively through digital channels
- Supporting candidates unfamiliar with assessment technology
16. Communication Skills for Online Assessment
- Building rapport with candidates online
- Using clear, structured digital communication
- Providing feedback through digital platforms
- Confirming understanding and clarifying instructions
17. Problem-Solving and Decision-Making in Online Assessment
- Applying problem-solving strategies to assessment challenges
- Analysing assessment information and outcomes
- Adapting assessment processes based on evidence
- Making defensible assessment decisions
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.