COURSE OVERVIEW:
Welcome to the Work in the Accounting & Bookkeeping Industry course. This program has been designed to equip you with the knowledge, ethical understanding, and practical operational skills required to succeed in accounting and bookkeeping roles. You will explore industry guidelines, legislative and regulatory requirements, professional responsibilities, customer service expectations, and the systems, policies and procedures that support accurate financial reporting. This course also examines networking, professional development, policy creation, financial transaction management and the integration of computerised accounting systems within practice.
This course begins by examining the accountant and bookkeeper guidelines and networks, and how to identify business needs and expectations within diverse client environments. You will explore how to communicate with relevant parties, the roles and responsibilities of accountants and bookkeepers, and the duties that fall outside their professional scope. This section also examines how to demonstrate ethical conduct in practice, why Continuing Professional Education and Development is essential, and how networking supports career growth and industry relevance. You will explore how to identify other relevant professionals, how to establish and maintain effective client relationships and why obtaining client feedback strengthens service delivery.
The next learning area focuses on developing systems and guidelines for accounting and bookkeeping procedures. You will explore the Legislative, Statutory, Regulatory and Industry requirements that shape financial reporting obligations, and the role of Industry Codes of Practice. This section also examines fundamental accounting principles, how to carry out relevant financial activities, and the systems and quality tools used to support audience needs. You will explore the importance of establishing policies and procedures, the issues that trigger their development, and how to improve customer service through reliable, consistent and accountable practices. This section also examines the principles of good customer service, how to design a customer service program, and the superannuation and taxation laws relevant to the accounting and bookkeeping sector.
A further learning area examines policies and procedures in greater depth. You will explore what policies and procedures are, how to develop them, and the key elements of a policy template and development process. This section also examines sample policies and procedures for the Chart of Accounts and Petty Cash, along with broader accounting and bookkeeping policy frameworks that ensure accuracy, transparency and compliance.
Another learning area focuses on the operational policies and procedures that shape daily financial tasks. You will explore the Chart of Accounts policy and procedures, the General Financial Transactions policy, and the Preparing Journal Entries policy. This section also examines the Reports and Interim Reports policy, the Cash Receipts policy, and the Petty Cash policy. You will explore the Accounts Receivable policy and the Accounts Payable, Cash Disbursements, Accrued Expenses, Purchasing Credit Card and Payment policies, along with the Procurement, Purchasing and Purchase Orders policies. This section also examines the Payroll Processing policy, the Fixed Assets policy, the Capitalisation and Depreciation of Fixed Assets policy, the Prepaid Expenses policy and the Long-Term Debt policy.
The final learning area focuses on staying current and utilising technology effectively. You will explore how to keep up to date on government and industry changes, including taxation, superannuation, reporting standards and compliance updates. This section also examines how to adapt a computerised accounting and bookkeeping system to organisational needs, how digital tools enhance accuracy and efficiency, and how technology supports real-time reporting and decision-making.
By the end of this course you will be able to understand the roles and ethical responsibilities of accounting and bookkeeping professionals, interpret legislative and industry requirements, develop and implement policies and procedures, deliver strong customer service, manage financial transactions accurately, stay informed about regulatory changes, and operate computerised accounting systems confidently and effectively.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand:
- The accountant and bookkeeper guidelines and networks
- How to identify business needs and expectations?
- How to communicate with relevant parties?
- The roles and responsibilities of an accountant and bookkeeper
- The roles and responsibilities outside of the accountant and bookkeeper’s scope
- How to demonstrate ethical conduct in your practice?
- The importance of Continuing Professional Education/Development
- The importance of networking and how to expand your network?
- How to identify other relevant professionals?
- How to establish and maintain effective relationships with your clients?
- The importance of getting feedback from clients
- How to develop systems and guidelines for accounting and bookkeeping procedures?
- The Legislative, Statutory, Regulatory and Industry requirements
- The requirements of relevant Industry Codes of Practice
- The fundamental principles
- How to carry out relevant financial activities?
- The systems and tools of quality to support audience needs
- The importance of establishing policies and procedures
- The issues that trigger the development of a new policy or procedure
- How to improve customer service?
- The principles of good customer service
- How to create a customer service program?
- The superannuation and taxation laws relevant to the accounting and bookkeeping sector
- What are policies and procedures?
- How to develop policies and procedures?
- The policy template sections and the policy development process
- Samples of policies and procedures for the Chart of Accounts and for Petty Cash
- Accounting and bookkeeping policies and procedures
- The Chart of Accounts policy and procedures (outline)
- The General Financial Transactions policy and procedures (outline)
- The Preparing Journal Entries policy and procedures (outline)
- The Reports and Interim Reports policy and procedures (outline)
- The Cash Receipts policy and procedures (outline)
- The Petty Cash policy and procedures (outline)
- The Accounts Receivable policy and procedures (outline)
- The Accounts Payable, Cash Disbursements, Accrued Expenses and Accounts Payable Purchasing Credit Card and Payment policy and procedures (outlines)
- The Procurement policy and procedures (outline)
- The Purchasing and Purchase Orders policy and procedures (outline)
- The Payroll Processing policy and procedures (outline)
- The Fixed Assets policy and procedures (outline)
- The Capitalisation and Depreciation of Fixed Assets policy and procedures (outline)
- The Prepaid Expenses policy and procedures (outline)
- The Long-Term Debt policy and procedures (outline)
- How to keep up to date on government and industry changes?
- How to adapt a computerised accounting and bookkeeping system?
COURSE DURATION:
The typical duration of this course is approximately 3-4 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.