COURSE OVERVIEW:
Induction is a process which aims to familiarise new employees with the organisation and their job. A well planned induction program will include information about the organisation, safety rules, general conditions of employment and the employees’ duties in the section or department in which they are employed. The induction process also gives new employees a feeling for the culture and values of the company in which they will be working for.
Inductions can be informal, such as when a new employee is greeted and shown to his/her place of work, or a formal program. Examples of formal programs include buddy systems and modules provided for the employee so that learning takes place during work, or in the employee's own time.
The induction process can be used for all new recruits, irrespective of their level of job or whether they are full-time, part-time or casual workers. It can welcome new employees to the company as well as give refresher training to employees within the organisation so that they are aware of any "health and safety" policies and the procedures of the organisation.
Effective induction can have many benefits including reducing turnover costs, engaging and motivating new and existing employees, contributing to the implementation of good systems and processes and gaining feedback and ideas from new hires looking at an organisation through “fresh eyes”. Thinking about how a new or improved induction process could benefit your organisation will help you determine the focus and shape of the program.
Don’t underestimate the powerful effect that induction can have in developing commitment to a new organisation. A good induction process shows that the company cares and is committed to setting people up for success. It can also help to identify problems or barriers at an early stage and allow the appropriate action to be taken. Conversely a poor induction experience could make some new entrants doubt their decision to join your organisation representing a risk in terms of future retention and reputation.
Developing carefully tailored content and choosing competent trainers who motivate and engage their audiences will be key ingredients in delivering a high quality experience.
This course will guide you to look at the why, who, what, how, when and where of induction and also provides you with practical tips and examples of good practice. It begins by discussing why organisations need to have an induction program, then examines the objectives and benefits of a good induction. Then looks at who to involve in delivering induction and who should receive induction. Then describes what to include in an induction program and how to implement induction. Also, discusses when and where induction should take place. Then explains how to evaluate your induction and what to do with evaluation results. Finally, provides checklists to help when designing and implementing your induction program.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand:
· The importance of having an induction program
· The stresses of a new job on a newcomer
· How a good induction should WIN over your newcomers?
· The planning stage for an induction program
· Why have an induction program?
· How to maintain motivation with newcomers?
· Maslow's theory of motivation
· The link between needs & induction
· The company-related objectives of induction
· The job-related objectives of induction
· The newcomer-related objectives of induction
· The benefits of induction to the company and to the newcomer
· Who should be involved in the delivery of the induction?
· The importance of including senior managers, line managers, personnel representative, trainers and other staff in the induction
· How to look after different needs?
· Why include place, employer information and physical surroundings in an induction program?
· Why include personnel, communication and health and safety policies in an induction program?
· Why include position, job description, training and development and performance management in the program?
· How to implement an induction program?
· The structure and format of the induction
· The length of the induction program
· How to integrate your company’s culture into the induction?
· How to make your induction interesting and ensure that information is retained?
· When to provide coaching for newcomers?
· When to provide formal training for newcomers?
· The importance of group work for integrating newcomers into the teams
· How a program of visits to different departments is useful, if it is relevant, to the newcomer’s job?
· When to use work placement with newcomers?
· When to include a buddying system into induction?
· The importance of presentations in induction
· The common errors to avoid in presentations
· Why you should never take a newcomer through your induction process without first running a pilot scheme?
· When induction should take place?
· Where induction should take place?
· Why evaluate your induction?
· How to evaluate an induction program?
· The importance of checklists for attendees
· The importance of checklists for contributors
· Why line manager should set some work objectives with the newcomer?
· How to carry out exit interviews?
· What to do with the results of evaluating the induction program?
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.