🥳 Happy New Year to All Our Valued Clients! To Celebrate this Special Occasion, We are Excited to Offer an Exclusive 25% Discount on All Courses. Plus, Our Popular “Buy 3, Get 1 Free” Promotion 🥳 Enrol Now & Get Your Certificate Today!

Collection: Customer Service & Public Relations Management

219 products

🎉 Take Advantage of Our Existing 25% Discount on all Courses. Additionally, Enjoy Our “Buy 3 Get 1 Free” Promotion 🎉

Simply Add 4 Courses to Your Cart and this Promotion Will Be Automatically Applied at Checkout - ONLY $90 for 4 Courses.

Important Notice:

·        All AA4PD courses are specifically designed and developed for the Australian workforce.

·        Purchase, download and save a copy of the course materials for future reference. Then complete a simple 10-question True-or-False quiz to receive your electronic professional “Certificate of Completion”.

·        Participants have unlimited submission attempts to pass the quiz. A minimum score of 8 out of 10 is required to pass.

·        The download links will be available for 7 days from date of purchase. Please ensure you download all materials within this timeframe before the links expire. Course enrolment is Valid for 12 Months from date of purchase.

·        If you're unsure how to start and complete your course, please click HERE to view our easy-to-follow instructions.

·        It typically takes around 2-3 hours to complete an AA4PD course, though many participants completed them in less time.

·        You may purchase multiple courses at once. Course enrolments remain Valid for 12 Months, allowing you to start and complete them at your convenience within days, weeks or months.

·        If you have purchased multiple courses, we recommend submitting quiz answers for each course on separate days. Submitting all answers at once will result in certificates being issued with the same date.

·        If you are unable to locate the emails containing your download links or certificate after submitting your quiz answers, please check your Junk or Spam folder. If you still cannot find them, feel free to contact us at info@aa4pd.com.au for further assistance.

·        To purchase courses for your team or staff to undertake, please refer to our straightforward Team Enrolment Process HERE.

·        © All rights reserved. No part of AA4PD course materials may be reproduced, distributed, or transmitted in any form or by any means, without prior written permission from the Australian Academy for Professional Development Pty Ltd (AA4PD).

================================

 

 

  • Advanced Workplace Negotiation Skills
    Advanced Workplace Negotiation Skills
    Regular price
    $40.00
    Sale price
    $30.00
  • Advanced Workplace Problem-Solving Skills
    Advanced Workplace Problem-Solving Skills
    Regular price
    $40.00
    Sale price
    $30.00
  • Building Customer Relationships & Loyalty
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Building Effective Voice of Customer Programs
    Building Effective Voice of Customer Programs
    Regular price
    $40.00
    Sale price
    $30.00
  • Customer Care Excellence
    Customer Care Excellence
    Regular price
    $40.00
    Sale price
    $30.00
  • Customer Knowledge in Marketing
    Customer Knowledge in Marketing
    Regular price
    $40.00
    Sale price
    $30.00
  • Customer Relationship Management
    Best Affordable Professional Development Online Courses Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Customer Service Excellence for Receptionists
    Customer Service Excellence for Receptionists
    Regular price
    $40.00
    Sale price
    $30.00
  • Customer Service Excellence with the SERVQUAL Model
    Customer Service Excellence with the SERVQUAL Model
    Regular price
    $40.00
    Sale price
    $30.00
  • Delivering Customer Care
    Delivering Customer Care
    Regular price
    $40.00
    Sale price
    $30.00
  • Design & Implement Quality Customer Service Training
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Effective Sales Prospecting Techniques
    Effective Sales Prospecting Techniques
    Regular price
    $40.00
    Sale price
    $30.00
  • Effective Sales Techniques for Outbound Call Centres
    Effective Sales Techniques for Outbound Call Centres
    Regular price
    $40.00
    Sale price
    $30.00
  • Emotional Intelligence in Customer Service
    Emotional Intelligence in Customer Service
    Regular price
    $40.00
    Sale price
    $30.00
  • Enhance Customer Satisfaction in Inbound Call Centres
    Enhance Customer Satisfaction in Inbound Call Centres
    Regular price
    $40.00
    Sale price
    $30.00
  • Enhancing Customer Experience & Satisfaction
    Enhancing Customer Experience & Satisfaction
    Regular price
    $40.00
    Sale price
    $30.00
  • Essential Workplace Telephone Skills
    Essential Workplace Telephone Skills
    Regular price
    $40.00
    Sale price
    $30.00
  • Excellent Customer Service Techniques
    Excellent Customer Service Techniques
    Regular price
    $40.00
    Sale price
    $30.00
  • Handle Difficult Customers
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Handling Customer Complaints
    Handling Customer Complaints
    Regular price
    $40.00
    Sale price
    $30.00
  • Incident & Problem Management for Service Desks
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Innovative Thinking Skills Development
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Introduction to Public Relations
    Introduction to Public Relations
    Regular price
    $40.00
    Sale price
    $30.00
  • Key Account Management
    Best Affordable Professional Development Online Courses Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Mastering Public Relations Writing
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Maximising Customer Value with Value-Stream Tools
    Maximising Customer Value with Value-Stream Tools
    Regular price
    $40.00
    Sale price
    $30.00
  • Plan & Conduct Effective Business Meetings
    Plan & Conduct Effective Business Meetings
    Regular price
    $40.00
    Sale price
    $30.00
  • Prepare & Deliver Effective Presentations
    Prepare & Deliver Effective Presentations
    Regular price
    $40.00
    Sale price
    $30.00
  • Provide Quality Customer Service in Hospitality
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Retail Sales Techniques & Customer Engagement
    Retail Sales Techniques & Customer Engagement
    Regular price
    $40.00
    Sale price
    $30.00
  • Strategic Customer Service Management
    Strategic Customer Service Management
    Regular price
    $40.00
    Sale price
    $30.00
  • Strategic Public Relations Management
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Strategies for Confident & Ethical Public Speaking
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • The Art of Successful Business Communication
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Write Effective Sales Proposals & Presentations
    Best Affordable Professional Development Online Courses Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Write Professional Business Emails
    Write Professional Business Emails
    Regular price
    $40.00
    Sale price
    $30.00
  • Ace the Job Interview
    Ace the Job Interview
    Regular price
    $40.00
    Sale price
    $30.00
  • Achieving Excellence as a Business Communicator
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00
  • Achieving Success Through SMART Goal Setting
    Achieving Success Through SMART Goal Setting
    Regular price
    $40.00
    Sale price
    $30.00
  • Administrative Assistant Fundamentals
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
    Regular price
    $40.00
    Sale price
    $30.00