𝐀 𝐬𝐭𝐫𝐨𝐧𝐠 𝐫𝐞𝐬𝐮𝐦𝐞 𝐬𝐡𝐨𝐮𝐥𝐝 𝐢𝐧𝐜𝐥𝐮𝐝𝐞 𝐚 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐬𝐞𝐜𝐭𝐢𝐨𝐧. 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫𝐬 𝐚𝐧𝐝 𝐀𝐮𝐝𝐢𝐭𝐨𝐫𝐬 𝐯𝐚𝐥𝐮𝐞 𝐬𝐞𝐞𝐢𝐧𝐠 𝐚 𝐥𝐢𝐬𝐭 𝐨𝐟 𝐫𝐞𝐥𝐞𝐯𝐚𝐧𝐭 𝐜𝐨𝐮𝐫𝐬𝐞𝐬 𝐲𝐨𝐮’𝐯𝐞 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞𝐝—𝐭𝐡𝐞𝐲 𝐝𝐞𝐦𝐨𝐧𝐬𝐭𝐫𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐬𝐤𝐢𝐥𝐥𝐬, 𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞, 𝐚𝐧𝐝 𝐜𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭 𝐭𝐨 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞, 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐬𝐭𝐚𝐲𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐟𝐢𝐞𝐥𝐝.

Effective Performance Management

Effective Performance Management

$40.00
$40.00

COURSE OVERVIEW:

Performance management isn’t an easy field to navigate. It’s constantly evolving. New performance management trends emerge every year and all too often, human resource departments get it wrong. Employees are left feeling deflated, unmotivated and unengaged and managers are frustrated at the poor levels of team and individual employee performance. Thankfully, more and more companies are waking up to the importance (and resulting benefits) of effective performance management systems. The first step towards revitalising and improving your existing performance processes is to understand what an effective performance management system is​.

Performance management involves many roles. You must be a communicator, a leader, a role model, and a collaborator. Each individual member of the team should understand exactly what their responsibilities and expectations are, and as their supervisor, you should work to help them reach those goals.

Some people find performance management to be a difficult role to play. Some people in particular have difficulty when it comes to evaluating performance. But when it’s done well, performance management is about partnership and motivation. If it’s done from this perspective, there is nothing to be uncomfortable about. When this perspective is shared with your employees and they learn to see it that way, performance management becomes a powerful tool that helps your team to become more successful.

An effective performance management system ensures that there is a continuous process of performance enhancement through setting individual and team goals that are aligned with the strategic goals of the organisation. This involves reviewing and assessing performance and ensuring the training and development of knowledge, skills, and abilities.

This course provides detailed information on performance management, it’s benefits and the foundation of an effective performance management in the workplace. Then explains the common reasons for poor performance. We also discuss coaching for good performance and the characteristics of a successful coach. Finally, we introduce performance improvement techniques for individuals and for teams.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

  • What is meant by performance management?
  • The benefits of performance management
  • How to lay the foundation for effective performance management?
  • The importance of goal setting
  • The Locke and Latham's goal setting theory
  • The five principles for setting goals to motivate others
  • The S.M.A.R.T. Goals
  • How to define priorities?
  • The definition of performance standards
  • How to provide feedback on performance?
  • Why maintain records on performance?
  • How to manage poor performance?
  • The common reasons for poor performance
  • Attitude problems
  • Coaching for good performance
  • What coaches should be?
  • The characteristics of a successful coach
  • The coaching continuum
  • Why you might need to coach an employee intensely?
  • The skills of a great coach
  • Performance improvement for individuals
  • The GROW Model
  • The OUTCOMES Model
  • The Personal Development Program (PDP)
  • Performance improvement for teams
  • The different set of steps needed to help the team improve as a whole
  • How to build a high performance team?
  • Some of the things that can kill your chances for developing a high performance team
  • Team assessment
  • The twelve conditions for a high-performing team
  • How to achieve a high-performing team?

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.

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