COURSE OVERVIEW:

Principled leadership is the application of ethical business values, including mutual respect, trust, honesty, fairness, kindness, and doing good. Principled leaders are executives and managers who apply these values in their daily business lives. Principled leaders do not ignore the tough realities of business. They deal with market forces, make difficult decisions, resolve conflicts, and negotiate deals using business diplomacy.

Principled leadership enhances the reputation of the individual and the organisation. A leader’s good name is worth more than money, and the leader’s reputation as honest and ethical can be a competitive edge.

Principled leaders are role models. They maintain employees’ loyalty, possibly reducing turnover costs and enhancing productivity. Employees who are treated poorly have alternatives. They can leave (when jobs are available) or grieve to union officials and employee-relations departments. They can also file lawsuits and complaints with government offices.

Laws protect people against unethical and immoral behaviour, and especially, harassment, discrimination, and other forms of poor treatment are not tolerated by employees or customers. 

So principled leadership is a form of risk management. Even when there are cultural differences in what defines ethical business practices, maintaining high standards lets others know what they can expect and enhances the organisation’s and leader’s stature in the business community.

This course explains the meaning of principled leadership and diplomacy as mutually supportive managerial styles.

The first part shows how they work together to enhance interpersonal work relationships, overcome hostilities, and generally get things done.

The second part describes how principled leadership and business diplomacy are used by people in a variety of organisational roles, including leaders, negotiators, mediators, and facilitators.

The third part examines the politics of business diplomacy, discussing how to deal with difficult people. 

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

·       The meaning of principled leadership

·       The meaning of diplomacy

·       How to apply principled leadership and diplomacy?

·       When to use business diplomacy?

·       The challenge of principled leadership and diplomacy

·       How to create a principled, diplomatic organisation?

·       How to learn and practice principled leadership and diplomacy?

·       The building blocks of business diplomacy and principled leadership

·       The key elements of business diplomacy

·       The primary components of principled, diplomatic leadership

·       The personal characteristics of principled, diplomatic leaders and managers

·       The tool for understanding principled leadership and business diplomacy

·       Who uses diplomacy?

·       The diplomatic roles in business including: the principled leader, the group member and partner, the negotiator, lobbyist/advocate/champion, teacher/coach and the manager as principled, diplomatic leaders

·       How principled, diplomatic leaders work with individuals and teams?

·       The one-on-one diplomacy

·       How principled, diplomatic leaders negotiate with groups?

·       How principled, diplomatic leaders coordinate departments?

·       How principled, diplomatic leaders work within a diverse team?

·       How to determine whether principled leadership and business diplomacy apply to a particular role and situation?

·       How principled leaders and business diplomats work within a political context?

·       The challenge of principled diplomacy

·       How principled, diplomatic leaders deal with tough people?

·       When diplomacy is needed in business?

·       How principled, diplomatic leaders manage diversity?

·       How principled, diplomatic leaders manage problem performers?

·       How principled, diplomatic leaders deal with complaints?

·       How principled, diplomatic leaders face charges?

·       How principled, diplomatic leaders communicate problems?

·       How principled, diplomatic leaders influence others?

·       The ways to apply the politics of principled leadership and diplomacy

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.