COURSE OVERVIEW:

Welcome to the Build Empowered Workplace Teams course. This program will equip you with the skills and knowledge to create workplaces where people are trusted, engaged, and able to take genuine ownership of their work, rather than simply following instructions. Throughout this course, you will learn how to shift mindsets, redesign work practices, and lead in ways that enable teams to contribute ideas, solve problems collaboratively, and support sustainable organisational change.

This course begins by clarifying why workplace empowerment matters and what it really means in practice. It explores why there is no quick fix for workplace empowerment, what “the road to empowerment” looks like, and why empowerment is both a philosophy and a fundamentally different way of working together. This section explains the characteristics of an empowered workplace, the signs of an un-empowered workplace, and the contrasting feelings of un-empowered and empowered employees, and then examines the challenges of workplace empowerment, how to test the climate for empowerment, the key qualities of empowered workplaces, and the three paths to empowerment that leaders and teams can follow.

The course then examines how to shift underlying mindsets and redesign work so that empowerment becomes part of daily operations rather than a slogan. It considers how to move mindsets from dependency and control to process, responsibility, and learning, and what organisational redesign means in this context. This section explains the role of quality and levels of change in workplace empowerment, how to start second-order change rather than superficial adjustments, and the specific changes needed in structures, processes, and expectations to create and sustain empowerment.

Motivation, self-esteem, and the “new work contract” are then explored to show how individual psychology and mutual expectations shape empowerment. It examines how to motivate through self-esteem, what genuinely motivates your employees, and how to motivate people using VIP motivators that recognise value, importance, and purpose. This section explains how anger affects work, the consequences of a tendency to criticise others, and the costs of always needing to keep control and be right, and then introduces the new work contract and the benefits of mutuality, how to forge that new work contract, the foundations for mutuality, and the keys to negotiating a mutual contract that supports shared responsibility.

Attention then turns to the interpersonal and leadership practices that support empowered ways of working. It outlines how to develop collaborative relationships, solve problems together, and avoid the pitfalls of passivity that undermine empowerment. This section explains the differences between directive and collaborative management styles, how to establish facilitative leadership, and how the facilitative leader works with an empowered team. This section also covers how to create a climate for learning, how to liberate creativity, the ongoing facilitative leader role, the key qualities of the new leader, and how to shift personally and organisationally towards facilitative leadership.

The course then explores how to build empowered teams and link them to broader organisational change. It describes the nature of the empowered team and the techniques that help create empowerment in day-to-day work, including what information, authority, and feedback need to be shared in an empowered team. It goes on to examine the job-related ingredients that keep empowerment from growing in a team, practical action ideas for team empowerment, and the responsibilities of an empowered team. It also addresses the levels of decision making, how to think about your own decision style, the use of a decision funnel and double-responsibility decision-making, and the elements of an empowered team that support influence on organisational change, including how empowerment interacts with organisational structures, barriers, and advocacy.

By the end of this course, you will be able to explain the principles and challenges of workplace empowerment, assess the current climate in your teams, and identify changes needed in structures, behaviours, and expectations. You will know how to use self-esteem-based motivation, mutual work contracts, collaborative relationships, and facilitative leadership to build empowered teams, and how to design decision-making approaches that share responsibility without losing clarity or accountability. Most importantly, you will be equipped to influence organisational change so that empowerment is supported at both team and system level, reducing resistance, increasing engagement, and improving performance over time.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

·       The importance of workplace empowerment

·       Why there is no quick fix for workplace empowerment?

·       The road to empowerment

·       Why empowerment? And what is empowerment?     

·       How empowerment is a fundamentally different way of working together?

·       The characteristics of an empowered workplace

·       The signs of an un-empowered workplace

·       The feelings of un-empowered employees

·       The feelings of empowered employees

·       The challenges of workplace empowerment

·       How to test the climate for empowerment?

·       The key qualities of empowered workplaces

·       The three paths to empowerment

·       How to move mindsets?

·       The way towards process, responsibility and learning

·       What is organisational redesign?

·       The role of quality and levels of change in workplace empowerment

·       How to start second-order change empowerment?

·       The changes needed to create empowerment

·       How to motivate through self-esteem?

·       What motivates your employees?

·       How to motivate people with the VIP motivators?

·       How anger affects work?

·       The consequences of tending to criticise others

·       How to keep control and always being right?

·       The importance of self-esteem at the workplace

·       The new work contract and the benefits of mutuality

·       How to forge the new work contract?

·       The foundations for mutuality

·       The keys to negotiating a mutual contract

·       How to develop collaborative relationships?

·       How to solve problems together?

·       The pitfalls of passivity

·       The directive and collaborative management styles

·       How to establish facilitative leadership?

·       The facilitative leader and the empowered team

·       How to create a climate for learning?

·       How to liberate creativity?

·       The facilitative leader role

·       The key qualities of the new leader

·       How to shift to facilitative leadership?

·       How to build empowered teams?

·       The nature of the empowered team

·       The techniques to create empowerment

·       What needs to be shared in an empowered team?

·       The job-related ingredients that keep empowerment from growing in a team

·       The action ideas for team empowerment

·       The responsibilities of an empowered team

·       The levels of decision making

·       How to think about your decision style?

·       The decision funnel

·       The double-responsibility decision making

·       The elements of an empowered team

·       How to influence organisational change?

·       Empowerment and the organisation

·       Organisational barriers and organisational advocacy

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.