COURSE OVERVIEW:

Welcome to the Cognitive Behavioural Coaching at Work course. This program will equip you with the knowledge and practical strategies to understand, manage, and transform thinking patterns and emotional responses that influence behaviour in the workplace. You will develop the capability to recognise the drivers of anger, stress, and unhelpful reactions, and learn evidence-based coaching methods that support healthier responses, improved communication, and enhanced professional performance.

This course begins by exploring what Cognitive Behavioural Coaching (CB Coaching) is, how it works in day-to-day professional environments, and the formal definition used across coaching practice. You will examine how CB Coaching can support individuals and organisations, who can use CB Coaching for anger at work, and how this approach differs from other coaching methods by focusing on the powerful link between thoughts, emotions, and behaviours.

The program then addresses the foundations of workplace anger, focusing first on the definition of anger and how it typically presents in working environments. This section explains what causes anger, the physical effects anger can generate, and what healthy anger looks like when expressed through self-control and professionalism. This section also highlights the critical link between Emotional Intelligence (EQ), CB Coaching, and anger to show how emotional skills can help prevent conflict, promote clear communication, and support better decision-making.

The next topics examine the essential emotional skills that underpin CB Coaching effectiveness, beginning with a detailed exploration of what Emotional Intelligence is and the benefits of developing EQ in the workplace. This section explains the concept of self-awareness, the role assertiveness plays in managing anger constructively, and the importance of recognising how emotional reactions influence workplace performance and interpersonal relationships.

A major part of this course introduces the main theories and models used in Cognitive Behavioural Coaching. This section explains the relationship between Cognitive Behavioural Therapy (CBT) and coaching practice, including the concept known as the Poisonous Parrot, which refers to the internal critical voice that fuels negative thinking. This section also covers Rational Emotive Behaviour Therapy (REBT) and the ABCDE Model, guiding you through each stage, including the Activating Event (A), Beliefs (B), Consequences (C), Disputing Beliefs (D), and the Effect (E) of replacing unhelpful thoughts. This section also examines the connection between stages A and B, helping you recognise how beliefs shape reactions and behaviour in workplace situations.

Further learning focuses on identifying cognitive distortions and developing strategies to challenge unhelpful thinking. This section explains how to use Socratic questioning, provides practical examples, and highlights the importance of positive self-talk as a tool for reframing thoughts. This section also addresses how practice contributes to long-term personal change and why keeping a reflective record or journal strengthens self-awareness and coaching outcomes.

The course then guides you in developing the skills to become your own workplace coach. This section introduces visualisation exercises, relaxation techniques using colour imagery, and practical mindfulness-based routines that can be applied at the beginning of the day. This section also explains why strong listening skills are essential for effective coaching, emotional regulation, and building productive workplace relationships.

By the end of this course you will be able to recognise and challenge unhelpful thought patterns, apply the key models of Cognitive Behavioural Coaching, manage anger constructively, use emotional intelligence to enhance workplace relationships, and implement practical coaching strategies that improve wellbeing, communication, and professional performance.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

• What is Cognitive Behavioural Coaching?
• How does CB Coaching work?
• The definition of CB Coaching
• How can CB Coaching help you or your organisation?
• Who can adopt CB Coaching for anger at work?
• How is CB Coaching different from other coaching approaches?
• The definition of anger
• The causes of anger
• The physical effects of anger
• What is healthy anger?
• The link between EQ, CB Coaching & Anger
• What is Emotional Intelligence (EQ)?
• What are the benefits of working on your EQ?
• What is Self-Awareness?
• Anger & the role of Assertiveness
• The Theories & Models of CB Coaching
• The Cognitive Behavioural Therapy (CBT)
• The Poisonous Parrot
• The Rational Emotive Behaviour Therapy (REBT)
• The ABCDE Model
• Stage 1: A = The Activating Event or Situation that you face
• Stage 2: B = The Beliefs
• Stage 3: C = The Consequences
• Stage 4: D = The Dispute of beliefs that trigger the NATS
• Stage 5: E = The Effect of Dispute
• The connection between stages A-B
• The Cognitive Distortions
• How to use Socratic Questions?
• Examples of Socratic Questions
• The importance of positive self-talk
• How practice makes perfect?
• The importance of keeping a record Journal
• How to become your own Coach?
• The visualisation exercise
• The relaxation exercises using Colours
• The importance of having listening skills
• The morning mindfulness exercise

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.