COURSE OVERVIEW:

Welcome to the Training New Supervisors for Workplace Success course. This program will equip you with the skills, frameworks, and facilitation techniques required to design, deliver, and evaluate effective training for newly appointed supervisors. You will explore the importance of structured supervisor development, the realities new supervisors face, the common mistakes they make, and the strategies trainers must use to prepare them for leadership responsibilities. This course also examines adult learning principles, interactive design methods, facilitation techniques, evaluation models, and best-practice approaches for both individual and small-group training.

This course begins by examining the importance of effective training for supervisors and the realities that new supervisors must navigate as they transition into leadership roles. You will explore the top ten mistakes commonly made by new supervisors and how to assess their learning needs using structured methods. This section also examines the primary methods for needs assessment, the general warnings and caveats associated with interpreting results, and how to use focus groups to gather deeper insights. You will explore how to adapt, prepare for, and conduct effective focus groups that help identify performance gaps, training priorities, and organisational expectations.

The next learning area focuses on designing interactive training that reflects how adults learn and what new supervisors require to develop confidence and capability. You will explore the principles of adult learning, what to keep in mind when preparing a detailed training plan, and how to facilitate training that encourages participation and practical application. This section also examines what a facilitator is, how experiential learning supports skill development, and the five phases of the experiential learning cycle. You will also learn the types of questions facilitators can use to implement experiential learning effectively and how to create a learning environment that supports engagement and retention.

A further learning area explores the conditions required to maximise learning and facilitate strong supervisor performance. You will examine the four conditions facilitators must create to optimise learning experiences, including emotional safety, relevance, participation, and reflection. This section also covers how to evaluate and improve new supervisor training, why evaluation is essential for quality assurance, and the classic levels of training evaluation. You will explore Kirkpatrick’s model in detail and learn how to maximise the benefits of evaluating training sessions by gathering meaningful feedback, measuring performance improvements, and aligning outcomes with organisational goals.

Another learning area focuses on training delivery formats for new supervisors, including individual and small-group training approaches. You will explore when to use an individual training session, how to choose relevant content, and how to deliver an individual session using a step-by-step structured approach. This section also examines when small-group training is appropriate, how to choose content for group-based sessions, and how to prepare and deliver a small-group training session using clear sequencing, interactive activities, and practical scenarios.

The final learning area integrates all training, design, facilitation, and evaluation elements into a coherent approach for developing new supervisors. You will explore how to apply adult learning models, how to create skill-building experiences, how to measure the effectiveness of training interventions, and how to refine training programs to support organisational performance, retention, leadership readiness, and ongoing supervisor success.

By the end of this course you will be able to assess new supervisor learning needs accurately, design interactive and engaging training programs, apply adult learning and experiential principles, facilitate training confidently, implement effective evaluation strategies, and deliver both individual and small-group training sessions that build competence, confidence, and long-term workplace success.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

·       The importance of effective training for supervisors

·       The realities of training new supervisors

·       The top 10 mistakes made by new supervisors

·       How to assess the learning needs of new supervisors?

·       The methods for needs assessment

·       General warnings and caveats

·       How to use focus groups to assess training needs?

·       How to adapt, prepare for and conduct effective focus groups?

·       How to design interactive training for new supervisors?

·       The principles of adult learning

·       What you should keep in mind as you prepare your detailed plan?

·       How to facilitate new supervisor training?

·       What is a facilitator?

·       Experiential learning and the five phases of the experiential learning cycle

·       Questions that facilitators can use to fully implement the experiential learning cycle

·       How to create the learning environment?

·       The four conditions the facilitator should create to maximise learning

·       How to evaluate and improve new supervisor training?

·       Why you should evaluate the training you design and deliver to new supervisors?

·       The classic levels of training evaluation

·       The Kirkpatrick’s model

·       How to maximise the benefits of evaluating your training sessions?

·       New supervisor training for individuals and small groups

·       When to use an individual training session?

·       How to choose the content for an individual training session?

A step-by-step preparation and delivery of an individual training session

·       When to use a small group training session?

·       How to choose the content for a small group training session?

·       A step-by-step preparation and delivery of a small group training session

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.