COURSE OVERVIEW:

Emotional intelligence has a lot to do with being intelligent about your emotions. It involves the ability to recognise your own emotions as well as the emotions of other people. It includes understanding emotions. It also has to do with how you manage your emotions and how you manage other people’s emotions.

Emotional intelligence is generally said to include at least three skills: emotional awareness, or the ability to identify and name one’s own emotions; the ability to harness those emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes both regulating one’s own emotions when necessary and helping others to do the same.

Despite this criticism, emotional intelligence has wide appeal among the general public, as well as in certain sectors. In recent years, some employers have even incorporated emotional intelligence tests into their application or interview processes, on the theory that someone high in emotional intelligence would make a better leader or co-worker.

This course discusses the idea of emotional intelligence. It explores what emotional intelligence is (and what it isn’t), and it begins to give you some insight into how an emotionally intelligent person operates. It also examines the benefits of developing your own emotional intelligence and that of those around you and explains the science behind emotional intelligence.

This course will help you become a more emotionally intelligent person at work and everywhere else.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

·       The importance of being an emotional intelligence person

·       The history of emotional intelligence

·       what emotional intelligence is?

·       How to handle your emotions?

·       How to build your emotional muscle?

·       How to understand the emotions of others?

·       How to influence a person’s emotions?

·       The golden rule of emotional intelligence

·       How to apply emotional intelligence at work?

·       The benefits of emotional intelligence at work

·       The advantages of an emotionally intelligent workplace

·       How to pursue successful family interactions?

·       How to become more aware of your own emotions during interactions?

·       How to manage, or control, your reactions to situations and family members?

·       How to assess your emotional intelligence?

·       How to measure emotional intelligence?

·       How to feel like an emotionally intelligent person?

·       How to think like an emotionally intelligent person?

·       How to behave like an emotionally intelligent person?

·       How to recognise an emotionally unintelligent person?

·       The essentials of emotional intelligence

·       The difference between emotional intelligence and IQ

·       Cognitive intelligence and emotional intelligence

·       The importance of knowing how your emotions affect you

·       How EQ tests work?

·       The EQ-I and the EQ-360     

·       The MSCEIT model

·       How EQ tests work compared to personality tests?

·       How to differentiate personality from emotional skills?

·       The five factor model personality theory 

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.