COURSE OVERVIEW:
Workforce planning is a business-driven and business-owned process. It’s about knowing your organisation’s business and using this knowledge to position your organisation’s workforce to best deliver your business outcomes and manage workforce-related risks.
Workforce planning is a process of identifying the workforce capacity and capability your organisation needs to meet its objectives, now and into the future. It aims to ensure that the right people—those with the skills and capabilities necessary for the work—are available in the right numbers, in the right employment types, in the right place and at the right time to deliver your business outcomes. Focusing on the number of employees alone does not tell you about your organisation’s ability to achieve its organisational goals and outcomes.
Workforce planning is an iterative process and your workforce plan should be regularly reviewed and matured over time. Ideally, it should be aligned with your organisation’s business planning so it can respond to changes in business direction.
Workforce planning needs to be incorporated into your organisation’s business and financial planning processes. It also needs to be informed by strategic and business plans at your agency or department level and your organisational level.
Workforce planning is a business planning tool that improves your knowledge of your organisation’s business and funding framework to position your workforce to best deliver your business outcomes and manage workforce-related risks. Workforce risks may manifest in different shapes and forms within an organisation and are highly dependent on the agency or department’s business, internal demographics and the locations where business is being delivered.
Workforce planning identifies the HR strategies required to mitigate workforce risks and deliver optimum business outcomes within available funding. Workforce planning provides benefits to agencies and departments, government and citizens. Agencies and departments that integrate workforce planning into their strategic business and financial planning and become forward looking with desired business outcomes and the workforce needed to execute these outcomes will realise these benefits.
This course sets out the steps to workforce planning for HR professionals and managers. Examples throughout will show that change and uncertainty make planning especially critical, and that through a structured planning process, organisations can position themselves not merely to survive but to thrive by mapping and securing the workforce resources they need now and for the future.
This course begins with a look at developing a clear understanding of your organisation and the environment in which it is operating. The focus then moves on to analysing your current workforce followed by a determination of your future workforce needs. The next step will be identifying the gap between the two and then deriving the actions that must be taken to close that gap. Implementing the actions, tracking progress, and making necessary adjustments round out the process.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand:
- The meaning of workforce planning and its importance
- Why does workforce planning matter?
- What can workforce planning achieve?
- Strategic vs operational workforce planning
- The workforce planning process
- How to develop the capability for workforce planning?
- How is workforce planning organised and who does it?
- What skills are needed to undertake workforce planning?
- The workforce planning mindset
- How to develop relevant data and access
- The importance of understanding the organisation and its environment
- The importance of understanding the external environment
- The importance of understanding your labour markets
- The questions to consider about your internal labour market
- The questions to consider about the external market
- The importance of understanding your operating model
- The importance of knowing your organisational strategy
- The questions to consider to understand organisation strategy
- How to analyse your current and potential workforce?
- Workforce segmentation and workforce analytics
- How to determine future workforce needs?
- The key dimensions of the ‘right’ principle
- The methods for estimating workforce requirements; Scenario planning, Contingency planning and Adaptive planning
- The qualitative assessment
- How to identify workforce gaps against future needs?
- How to summarise gaps and action areas?
- The actions to address shortages, surpluses or skill mismatches
- The steps for an action plan
- How to monitor progress and evaluation?
- What is included in a monitoring and evaluation checklist?
- How to respond to change?
- The critical issues to monitor and report
- Why consider the psychological contract?
- How to evolve your own approach in workforce planning?
- The workforce planning analysis measures used in workforce planning
- The workforce performance and productivity analysis measures used in workforce planning
- The workforce costs analysis measures used in workforce planning
- The organisational performance analysis measures used in workforce planning
- The regulatory compliance analysis measures used in workforce planning
- The organisation design and development analysis measures used in workforce planning
- The leadership ability analysis measures used in workforce planning
- The learning and development analysis measures used in workforce planning
- The attraction and recruitment analysis measures used in workforce planning
- The engagement and well-being analysis measures used in workforce planning
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.