🌟 Enjoy 50% Off All Courses – Additionally, Take Advantage of Our "Buy 3, Get 1 Free" Offer! - ONLY $60 for 4 Courses - Enrol NOW & Get Your Professional Certificate TODAY! 🌟

Collection: Customer Service & Public Relations Management

219 products

🎉 Take Advantage of Our Existing 50% Discount on all Courses. Additionally, Enjoy Our “Buy 3 Get 1 Free” Promotion 🎉

Simply Add 4 Courses to Your Cart and this Promotion Will Be Automatically Applied at Checkout - ONLY $60 for 4 Courses.

Important Notice:

·        All AA4PD courses are specifically designed and developed for the Australian workforce and are also applicable globally.

·        Now you can purchase, download and save a copy of the course materials for future reference. Then complete a simple 10-question True-or-False quiz to receive your electronic professional “Certificate of Completion”. If you're unsure how to complete your course, please click HERE to view our easy-to-follow course completion process.

·        It typically takes around 2-3 hours to complete an AA4PD course, though many participants completed them in less time.

·        You may purchase multiple courses at once. Course enrolments remain Valid for 12 Months, allowing you to start and complete them at your convenience within days, weeks or months.

·        To purchase courses for your team or staff to undertake, please refer to our straightforward Team Enrolment Process HERE.

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  • Advanced Workplace Negotiation Skills
    Advanced Workplace Negotiation Skills
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  • Advanced Workplace Problem-Solving Skills
    Advanced Workplace Problem-Solving Skills
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  • Building Customer Relationships & Loyalty
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Building Effective Voice of Customer Programs
    Building Effective Voice of Customer Programs
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    $20.00
  • Customer Care Excellence
    Customer Care Excellence
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  • Customer Knowledge in Marketing
    Customer Knowledge in Marketing
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  • Customer Relationship Management
    Best Affordable Professional Development Online Courses Australia
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  • Customer Service Excellence for Receptionists
    Customer Service Excellence for Receptionists
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  • Customer Service Excellence with the SERVQUAL Model
    Customer Service Excellence with the SERVQUAL Model
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  • Delivering Customer Care
    Delivering Customer Care
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  • Design & Implement Quality Customer Service Training
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Effective Sales Prospecting Techniques
    Effective Sales Prospecting Techniques
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  • Effective Sales Techniques for Outbound Call Centres
    Effective Sales Techniques for Outbound Call Centres
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  • Emotional Intelligence in Customer Service
    Emotional Intelligence in Customer Service
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  • Enhance Customer Satisfaction in Inbound Call Centres
    Enhance Customer Satisfaction in Inbound Call Centres
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  • Enhancing Customer Experience & Satisfaction
    Enhancing Customer Experience & Satisfaction
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  • Essential Workplace Telephone Skills
    Essential Workplace Telephone Skills
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  • Excellent Customer Service Techniques
    Excellent Customer Service Techniques
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  • Handle Difficult Customers
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Handling Customer Complaints
    Handling Customer Complaints
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  • Incident & Problem Management for Service Desks
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Innovative Thinking Skills Development
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Introduction to Public Relations
    Introduction to Public Relations
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  • Key Account Management
    Best Affordable Professional Development Online Courses Australia
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  • Mastering Public Relations Writing
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Maximising Customer Value with Value-Stream Tools
    Maximising Customer Value with Value-Stream Tools
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  • Plan & Conduct Effective Business Meetings
    Plan & Conduct Effective Business Meetings
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    $40.00
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    $20.00
  • Prepare & Deliver Effective Presentations
    Prepare & Deliver Effective Presentations
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    $40.00
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  • Provide Quality Customer Service in Hospitality
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Retail Sales Techniques & Customer Engagement
    Retail Sales Techniques & Customer Engagement
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  • Strategic Customer Service Management
    Strategic Customer Service Management
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  • Strategic Public Relations Management
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Strategies for Confident & Ethical Public Speaking
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • The Art of Successful Business Communication
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Write Effective Sales Proposals & Presentations
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  • Write Professional Business Emails
    Write Professional Business Emails
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  • Ace the Job Interview
    Ace the Job Interview
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  • Achieving Excellence as a Business Communicator
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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  • Achieving Success Through SMART Goal Setting
    Achieving Success Through SMART Goal Setting
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  • Administrative Assistant Fundamentals
    The Australian Academy for Professional Development AA4PD provides the best, affordable, high quality Professional Development Online Training Courses in Australia
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