COURSE OVERVIEW:

Welcome to the Disability Access Standards & Their Applications to Meet Participant Needs course. This program is designed to equip disability support professionals, builders, NDIS providers, and allied health personnel with the knowledge and skills necessary to interpret and apply disability access standards in practical service delivery. Ensuring accessible environments is fundamental to enabling inclusion, independence, and safety for NDIS participants. This course provides a comprehensive understanding of the relevant Australian Standards, legal frameworks, and modification practices that underpin accessible design and participant-focused planning.

This course begins by exploring the significance of disability access in the context of NDIS compliance, highlighting its role in participant-centred care and service delivery. This section outlines the legal, operational, and ethical implications of ensuring access, as well as the reputational and regulatory risks associated with non-compliance under national legislation.

A foundational understanding of AS 1428 is essential for applying access principles in real-world settings. This section introduces the AS 1428 suite, explaining how its various parts—particularly AS 1428.1, AS 1428.2, and AS 1428.4—are structured and interlinked to guide design, building modifications, and accessible service environments. Their application is vital across residential, public, and community settings where participant access must be guaranteed.

We then delve into the overarching legal framework that governs disability access in Australia. This includes the Disability Discrimination Act 1992 (DDA), state and territory building codes, and the Access to Premises Standards. Understanding how these laws interact with technical standards such as AS 1428 allows professionals to ensure that environmental modifications are not only functionally appropriate but also legally compliant.

Access design begins with an understanding of key elements under AS 1428.1. This section details minimum design requirements such as circulation spaces for mobility aids, appropriate doorway dimensions, slip resistance, and compliant gradients. These principles form the basis for safe and navigable environments for participants with mobility needs.

Building on that, we examine enhanced design provisions under AS 1428.2. This includes the correct application of tactile indicators, signage, fittings, and contrasts which go beyond baseline compliance. These features significantly improve usability and dignity for individuals with sensory, visual, or motor impairments.

For individuals with vision impairment, AS 1428.4 provides wayfinding solutions essential to safe navigation. This section details tactile ground surface indicators, Braille signage, and lighting contrasts that improve safety and orientation. These elements are vital in both permanent and transitional spaces.

While standards are critical, they do not account for all environments. This section focuses on identifying and addressing limitations—such as site constraints or heritage restrictions—while still aiming to meet participant access requirements. Where full compliance is not possible, professionals must seek alternative, reasonable solutions that respect the intent of the standards and the functional needs of individuals.

Professionals working with plans and access reports must understand how to read and interpret architectural drawings, identify access shortfalls, and consult appropriately with building surveyors or access consultants. This ensures that access features are properly planned, implemented, and reviewed during construction or modification phases.

Modifications must be participant-specific. This section explores how to customise access solutions to align with individual needs, preferences, and goals. Incorporating client feedback and functional assessments is central to ensuring that modifications go beyond compliance to deliver real-world outcomes.

Kitchens and bathrooms are critical spaces where accessibility plays a key role. This section addresses how to apply AS 1428.1 to these areas, including spatial requirements, installation of fixtures like grab rails, and surface treatments that prioritise safety and dignity.

Access to the home begins at the entry point. This section outlines standards for ramps, doorways, and pathways, highlighting gradient limits, surface finishes, lighting, and clearance requirements. A compliant entry ensures safe and dignified access to the participant's environment.

Vehicle access is often overlooked but is essential for many participants. We examine AS/NZS 2890.6 and its guidance on accessible parking spaces, kerb ramps, and transfer zones. This is especially relevant where support workers, transport providers, or family members assist with vehicle mobility.

For participants requiring lifting and hoisting, clearances and access must support the safe use of ceiling hoists, mobile lifters, and stairlifts. This section explains how to integrate these systems into the built environment while maintaining structural feasibility and safety.

Where permanent modifications are not yet feasible, temporary access solutions may be required. This section outlines how to implement portable ramps and modular systems safely, assess their suitability, and ensure they meet minimum compliance standards and participant needs.

All access work must be risk-assessed. This section outlines how to identify hazards associated with non-compliant design, manage potential injuries, and maintain safety through inspections and routine checks. Effective risk management underpins long-term safety and usability.

Meeting access needs requires collaboration. This section explores how to engage with participants and their support networks, interpret functional assessments, and finalise modification plans in partnership with OTs, builders, and plan managers. Communication is key to delivering meaningful, functional access outcomes.

To meet NDIS Verification requirements, documentation must be thorough and accurate. This includes maintaining records of decisions, producing photographic and dimensional evidence, and completing compliance declarations. Proper documentation protects participants and providers during audits and service reviews.

Finally, access knowledge must be continuously updated. This section encourages ongoing professional development through CPD programs, industry training, and feedback integration. Staying abreast of updates to Australian Standards and reflecting on past experiences ensures continual improvement in practice.

By the end of this course, you will be equipped with the understanding and practical capability to interpret and apply disability access standards in a way that supports safety, independence, dignity, and compliance across a range of NDIS-related environments and services.

Each section is complemented with examples to illustrate the concepts and techniques discussed.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand the following topics:

1. Introduction to Disability Access and NDIS Compliance

·       The importance of access compliance in participant-centred service delivery

·       Legal and operational relevance of disability access standards

2. Understanding the Purpose and Scope of AS 1428

·       Structure and components of the AS 1428 suite

·       Relationship between AS 1428.1, AS 1428.2, and AS 1428.4

·       Application across building design, modification, and service planning

3. Legal Framework Governing Disability Access in Australia

·       Disability Discrimination Act 1992 (DDA) and Equal Opportunity legislation

·       Access to Premises Standards under the DDA

·       State and territory building codes and their integration with AS 1428

4. Key Design Principles of AS 1428.1 – General Requirements

·       Minimum circulation spaces for mobility aids

·       Doorway widths, thresholds, and manoeuvring clearances

·       Slip resistance and gradient limitations for accessible routes

5. Application of AS 1428.2 – Enhanced Provisions

·       Signage, tactile indicators, and visual contrast elements

·       Accessible fittings such as switches, taps, and door handles

·       Horizontal and vertical circulation beyond base compliance

6. AS 1428.4 and Wayfinding for People with Vision Impairment

·       Tactile Ground Surface Indicators (TGSIs) layout and placement

·       Braille and tactile signage standards

·       Lighting and colour contrast for visibility and safety

7. Understanding Limitations of Standards and Site Constraints

·       Recognising where full compliance is not possible

·       Balancing participant needs with structural limitations

·       Seeking alternative accessible solutions in constrained environments

8. Interpreting Plans, Specifications, and Access Reports

·       Reading architectural drawings and specifications with access elements

·       Identifying access non-compliance on site

·       Collaborating with access consultants and building surveyors

9. Designing and Modifying to Suit Participant Needs

·       Customising access solutions beyond standard minimums

·       Incorporating participant feedback into modification plans

·       Aligning home modifications with functional goals

10. Providing Accessible Bathroom and Kitchen Modifications

·       Requirements for clearances around toilets and showers

·       Installation of grab rails, slip-resistant surfaces, and lever taps

·       Layout considerations for wheelchair users and ambulant persons

11. Access Requirements for Entryways and Pathways

·       Ramp gradient, width, and landing design under AS 1428.1

·       Thresholds, door closers, and lever handle compliance

·       Surface finish, lighting, and obstruction clearance

12. Vehicle Access and Parking Standards

·       AS/NZS 2890.6 – Accessible parking dimensions and signage

·       Requirements for kerb ramps and transfer zones

·       Aligning vehicle access with individual mobility supports

13. Lifting, Hoisting, and Circulation Systems

·       Spatial requirements for ceiling hoists and patient lifters

·       Access and clearance for platform lifts and stairlifts

·       Coordination of hoisting systems with structural limitations

14. Temporary and Portable Access Solutions

·       Safe deployment of portable ramps and modular systems

·       Compliance considerations for temporary solutions

·       Evaluating suitability for participant’s condition and environment

15. Risk Management in Access Modifications

·       Identifying hazards associated with poor or non-compliant design

·       Preventing injuries from inaccessible or hazardous features

·       Ongoing maintenance and inspection of access features

16. Working Collaboratively to Meet Participant Needs

·       Engaging with participants and their support teams

·       Understanding functional assessments and goal-setting reports

·       Liaising with OTs, builders, and plan managers to finalise scope

17. Quality Assurance and Documentation for NDIS Verification

·       Keeping records of access-related decisions and modifications

·       Photographic evidence and dimensional confirmation

·       Preparing compliance declarations and handover documentation

18. Continuous Improvement in Access Knowledge and Practice

·       Staying updated with changes in Australian Standards

·       Attending disability access training and CPD programs

·       Learning from feedback, inspections, and participant experiences

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.