COURSE OVERVIEW:

This course is designed to equip individuals with the knowledge, skills, and ethical considerations necessary to identify, respond to, and report instances of abuse effectively. This course is tailored to professionals working in diverse settings where they may encounter individuals at risk of abuse, neglect, or exploitation.

Section A of this course delves into the legal, policy, and ethical frameworks surrounding the identification and reporting of abuse. Participants will gain insight into relevant legislation, organisational policies, and ethical considerations governing their practice. Understanding the various types of abuse, neglect, and exploitation, as well as the relationship between abuse and devaluation, is essential for recognising and addressing these complex issues.

Participants will explore their roles, responsibilities, and scope of practice in supporting individuals at risk of abuse, as well as the processes and techniques for responding to allegations of abuse. Indicators of abuse, neglect, and exploitation will be discussed, along with the systems and procedures for managing suspected abuse and escalating incidents within organisations. Techniques for reflection, identifying workplace stressors, responding to stressors, building resilience, and monitoring personal health and well-being will also be covered to ensure participants are equipped to navigate challenging situations effectively.

In Section B, participants will learn practical skills for identifying and responding to abuse situations. This includes reading individualised plans to understand baseline behaviours, communicating effectively with individuals to ascertain their well-being, and recognising behavioural, physical, and environmental indicators of abuse. Participants will learn how to document concerns, report to supervisors or relevant professionals, and provide reassurance and support to affected individuals.

Additionally, they will explore strategies for determining the course of action required to ensure the safety of the person, documenting incidents, engaging additional support, and reflecting on their own actions in accordance with statutory obligations and organisational policies.

Furthermore, the section will focus on recognising and responding to different scenarios of abuse in accordance with Australian legal requirements and organisational procedures. Participants will learn to identify signs and indicators of abuse, provide appropriate support to individuals, and fulfill documentation and reporting requirements. Furthermore, they will explore how to recognise indicators of physiological impacts on themselves resulting from supporting individuals who have experienced abuse, neglect, or exploitation and identify options for accessing support services.

By the end of this course, participants will be equipped with the knowledge, skills, and ethical awareness necessary to effectively identify and report abuse, support individuals at risk, and safeguard their own well-being in challenging professional environments.

This course is designed to align with the content outlined in the Nationally Recognised Unit of Competency CHCCCS033.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand the following topics:

Section A: Knowledge

·       Australian legislation, policy and ethical considerations relevant to identifying and reporting abuse and how these are applied in an organisational and individual practice

·       Types of abuse, neglect and exploitation

·       Relationship between abuse and devaluation

·       Roles, Responsibilities, and Scope of Practice in Supporting Individuals at Risk of Abuse

·       Processes and techniques for responding to an allegation of abuse

·       Indicators of abuse, neglect and exploitation

·       Systems and procedures used to manage suspected abuse          23

·       Organisational policies and procedures for escalating an incident

·       Techniques for reflection

·       Identifying Workplace Stressors

·       Responding to Workplace Stressors

·       Building Resilience

·       Monitoring Personal Health and Well-being

·       Techniques to respond to physical, mental and emotional impacts of an incident

Section B: Performance Tasks

·       Read individualised plan to understand baseline for the person.

·       Communicate with the person to ascertain their wellbeing.

·       Recognise behavioural and physical indicators of abuse.

·       Observe and recognise environmental signs of abuse.

·       Recognise signs and signals external to the person which indicate abuse.

·       Document concerns and report to supervisor or other relevant professional.

·       Respond to the person’s physical and mental signs and symptoms of abuse.

·       Provide reassurance to the person.

·       Determine the course of action required to ensure the safety of the person and confirm the person’s agreement.

·       Document the incident or concern and associated communications with the person.

·       Determine the person’s understanding and interpretation of the situation and ensuing procedures and provide support relevant to the situation.

·       Recognise when to engage additional support and assistance.

·       Complete documentation complying with legal requirements and organisational policies and procedures.

·       Maintain and store documentation according to organisational policies and procedures.

·       Reflect on own actions in accordance with statutory obligations and organisational policies and procedures.

·       Provide input to the process of improving systems and procedures.

·       Use self-reflection and de-briefing to identify physical, mental and emotional impacts of the incident on self.

·       Use appropriate techniques to respond to physical, mental or emotional impacts of the incident.

·       Recognise signs of mental and emotional impacts on self that require professional counselling and seek support.

·       Use self-reflection to identify personal response strategies that could be used in future to protect own wellbeing.

·       Recognise and respond to three different scenarios of abuse in accordance with legal requirements and organisational policies and procedures, including:

o   identifying signs and indicators of abuse

o   providing support to the person

o   completing documentation and reporting requirements

·       Identify three indicators of physiological impacts on self of supporting a person who has experienced abuse, neglect or exploitation and identify options for accessing support services.

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.