COURSE OVERVIEW:
Welcome to the Person-Centred Planning in NDIS Support Coordination course. This course is designed to equip support coordinators with the knowledge, principles, and practical tools necessary to implement person-centred planning effectively within the National Disability Insurance Scheme (NDIS).
Person-centred planning focuses on placing the individual at the heart of all decision-making processes, emphasising their unique goals, preferences, and aspirations. Understanding the historical evolution of person-centred practices highlights their importance in promoting empowerment and dignity for individuals with disabilities, making this approach foundational in disability support services.
The NDIS framework provides the structure within which person-centred planning operates. This course will offer an overview of the NDIS, its objectives, and the roles and responsibilities of support coordinators. You will also explore the NDIS Practice Standards and quality indicators, ensuring your practices align with the highest standards of service delivery while fostering participant independence and inclusion.
Core concepts of person-centred planning include individualised support, self-determination, and respecting participant choices. This course will guide you in applying these principles to your work, ensuring that every plan reflects the participant’s unique needs, values, and preferences. Emphasising empowerment ensures participants remain active decision-makers in their own lives.
Engaging effectively with participants is a cornerstone of person-centred planning. This section will teach you how to build trust and rapport, utilise effective communication strategies, and approach participants with cultural competence and sensitivity. Strong relationships are essential for fostering collaboration and achieving meaningful outcomes.
Assessment and goal setting are critical stages in person-centred planning. You will learn how to conduct comprehensive needs assessments, collaboratively set SMART goals with participants, and align these goals with NDIS outcomes. This ensures that plans are not only tailored to the individual but also measurable and achievable within the NDIS framework.
Developing person-centred plans involves more than setting goals. This course will break down the key components of a comprehensive plan, highlight the importance of involving participants and their support networks, and demonstrate effective documentation practices to create clear and actionable plans.
Implementing support plans requires coordination, monitoring, and adaptability. You will learn strategies for managing services and supports, tracking progress, and making adjustments as participant needs evolve. Ensuring continuity of care is a priority throughout the implementation process.
Collaboration with service providers is an essential part of support coordination. This section will guide you in identifying and selecting suitable providers, fostering interdisciplinary teamwork, and managing provider relationships to deliver seamless and effective support.
Advocacy is a key responsibility of support coordinators. You will learn to understand and uphold participants’ rights under the NDIS, navigate ethical dilemmas, and employ advocacy strategies to empower participants and ensure their voices are heard in decision-making processes.
Risk management is integral to effective support coordination. This course will teach you to identify and assess potential risks, develop mitigation strategies, and plan for crises. Proactive risk management ensures participant safety and reduces disruptions to their care and support.
Accurate documentation and record keeping are vital for compliance and transparency. This section will cover best practices for maintaining clear and thorough records, ensuring confidentiality and privacy, and meeting legal and compliance requirements in support coordination.
Quality assurance and continuous improvement are ongoing processes in person-centred planning. You will learn how to evaluate the effectiveness of support coordination, implement feedback mechanisms, and identify professional development opportunities to enhance your skills and services.
Navigating NDIS processes is another key component of this course. From understanding funding and budgets to preparing for plan reviews and managing administrative responsibilities, you will gain the knowledge and confidence to navigate the complexities of the NDIS system effectively.
Ethical considerations are central to person-centred planning. This course will explore how to uphold ethical standards and boundaries, address conflicts of interest, and maintain transparency and accountability in your role as a support coordinator.
Utilising technology in support coordination can streamline processes and improve outcomes. You will learn about digital tools for planning and coordination, ensuring accessibility for participants, and maintaining data security to protect sensitive information.
Case studies and practical applications will provide real-world context, allowing you to analyse scenarios, apply theoretical knowledge to practice, and engage in reflective learning to improve your approach to person-centred planning.
Finally, you will explore future trends in person-centred planning, including innovations in disability support services, policy changes, and evolving participant needs. Staying ahead of these trends will ensure your practices remain relevant and effective in a changing landscape.
By the end of this course, you will have the skills and knowledge to implement person-centred planning effectively, ensuring participants receive tailored, respectful, and empowering support within the NDIS framework.
Each section is complemented with examples to illustrate the concepts and techniques discussed.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand the following topics:
1. Introduction to Person-Centred Planning
- Definition and Principles
- Historical Context and Evolution
- Importance in Disability Support Services
2. Understanding the NDIS Framework
- Overview of the NDIS
- Roles and Responsibilities of Support Coordinators
- NDIS Practice Standards and Quality Indicators
3. Core Concepts of Person-Centred Planning
- Individualised Support Approaches
- Empowerment and Self-Determination
- Respecting Participant Choices and Preferences
4. Engaging with Participants
- Building Trust and Rapport
- Effective Communication Strategies
- Cultural Competence and Sensitivity
5. Assessment and Goal Setting
- Conducting Comprehensive Needs Assessments
- Collaboratively Setting SMART Goals
- Aligning Goals with NDIS Outcomes
6. Developing Person-Centred Plans
- Components of a Person-Centred Plan
- Involving Participants and Their Support Networks
- Documenting Plans Effectively
7. Implementing Support Plans
- Coordinating Services and Supports
- Monitoring Progress and Adjusting Plans
- Ensuring Continuity of Care
8. Collaboration with Service Providers
- Identifying and Selecting Appropriate Providers
- Facilitating Interdisciplinary Teamwork
- Managing Provider Relationships
9. Advocacy and Participant Rights
- Understanding Participant Rights under the NDIS
- Advocacy Strategies for Support Coordinators
- Navigating Ethical Dilemmas
10. Risk Management in Support Coordination
- Identifying and Assessing Risks
- Developing Risk Mitigation Strategies
- Crisis Management and Contingency Planning
11. Documentation and Record Keeping
- Best Practices for Accurate Documentation
- Maintaining Confidentiality and Privacy
- Legal and Compliance Considerations
12. Quality Assurance and Continuous Improvement
- Evaluating Support Coordination Effectiveness
- Implementing Feedback Mechanisms
- Professional Development Opportunities
13. Navigating NDIS Processes
- Understanding NDIS Funding and Budgets
- Preparing for Plan Reviews and Reassessments
- Managing Administrative Responsibilities
14. Ethical Considerations in Person-Centred Planning
- Upholding Ethical Standards and Boundaries
- Addressing Conflicts of Interest
- Promoting Transparency and Accountability
15. Utilising Technology in Support Coordination
- Digital Tools for Planning and Coordination
- Ensuring Accessibility and Digital Literacy
- Data Security and Cybersecurity Measures
16. Case Studies and Practical Applications
- Analysing Real-World Scenarios
- Applying Theoretical Knowledge to Practice
- Reflective Practice and Learning
17. Future Trends in Person-Centred Planning
- Innovations in Disability Support Services
- Policy Changes and Their Implications
- Preparing for Evolving Participant Needs
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.