COURSE OVERVIEW:

Welcome to the Delegation & Empowerment in Management course. This program will equip you with the contemporary management thinking, practical delegation techniques, and empowerment strategies required to build capable teams, strengthen organisational performance, and transition from traditional command-and-control approaches to modern, trust-based, people-centred management. You will explore the evolution of management theories, the structures that shape managerial behaviour, and the leadership mindset needed to develop others, share power responsibly, and create a workplace culture where employees can contribute at their highest level.

This course begins by examining the difference between old and new management and the evolution of management thought. You will explore the scientific management theory, the systematic management theory, the people management theory, the contingency management theory, and the managerless management theory. This section also examines the importance of empowerment and contrasts the model of Directing with the model of Delegating, showing how managerial control, responsibility, and decision rights shift as teams mature. You will also explore the industrial models of management through the Ford, Volvo, and Nissan models, each illustrating different approaches to autonomy, workflow design, and team responsibility.

The next learning area focuses on the importance of delegation and why Command-and-Tell management styles limit performance, innovation, and motivation. You will explore why embracing empowerment strengthens team capability and organisational adaptability, and how empowerment can increase competitive advantage by accelerating learning, improving speed, enhancing problem-solving, and building resilience. This section also examines the four features of traditional command-and-control organisations and explains how delegation adds value by distributing responsibility, developing talent, and enabling leaders to focus on strategic outcomes.

A further section introduces the delegation ladder and the stages employees progress through as they gain competence and confidence. You will explore the first steps delegation stage, the delegating management style, the hands-off delegation stage, the ambassadorial delegation stage, the allocating delegation stage, the developmental delegation stage, the ownership delegation stage, and the stewardship delegation stage. This section also explains why leaders must let go of control, how to work with team strengths, how to create a delegation plan, and how to use the five broad bands of control and freedom to determine appropriate levels of autonomy. You will also review a delegation checklist to ensure clarity, accountability, and follow-through.

The program then explores the nature of power and how power works within organisations. You will examine the Handy–Harrison Model of organisational culture, the two forms of power—formal and informal—and the features of empowered workplaces. This section also explains how to know whether your organisation is genuinely empowered and identifies the six key elements that must be in place to empower people effectively. You will explore self-managing teams, the role of empowering managers in supporting others through doubt, how empowering managers make people more knowledgeable, and how they contribute to talent development across the organisation.

The final learning area focuses on personal empowerment and leadership identity. You will explore the ways to empower yourself as a manager and examine the eight archetypal roles of the new-age manager, each representing a facet of modern leadership behaviour, including coach, facilitator, strategist, connector, and capability-builder. This section highlights how managers can evolve their own mindset, influence organisational culture, and create environments in which people thrive.

By the end of this course you will be able to apply modern management theories, delegate effectively across multiple stages, build empowered teams, understand how power operates, align delegation with organisational culture, support employee development, and demonstrate the leadership behaviours required of a new-age manager in a dynamic, performance-driven environment.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

• The difference between old and new management
• The scientific management theory
• The systematic management theory
• The people management theory
• The contingency management theory
• The managerless management theory
• The importance of empowerment
• The model of Directing vs the model of Delegating in management
• The industrial models of management
• The Ford Model of Management
• The Volvo Model of Management
• The Nissan Model of Management
• The importance of delegation
• The Command-and-Tell form of management
• Why you should embrace empowerment in your team or organisation?
• How empowerment could increase competitive advantage?
• The four features of the traditional view of command-and-control organisations
• How delegation can add value to the organisation?
• The delegation ladder
• The first steps delegation stage
• The delegating management style
• The hands-off delegation stage
• The ambassadorial delegation stage
• The allocating delegation stage
• The developmental delegation stage
• The ownership delegation stage
• The stewardship delegation stage
• The 8-step guide on how to develop people through delegation
• Why you should let go of control?
• How to work on your team’s strengths?
• The delegation plan
• The five broad bands of control and freedom
• The delegation checklist
• The nature of power. And how power works?
• The Handy-Harrison Model of organisational culture
• The two forms of power
• The features of empowered workplaces
• How to know if you have an empowered organisation?
• The 6 key elements you need to put in place if you are to empower people
• The self-managing teams
• How empowering managers can help others through their doubts?
• How empowering managers can make everyone more knowledgeable?
• How empowering managers can develop talent?
• The ways to empower yourself
• The 8 archetypal roles of the new-age manager

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.