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Skills for Effective Interpersonal Communication

Skills for Effective Interpersonal Communication

$40.00
$20.00

COURSE OVERVIEW:

Interpersonal communication is central to our everyday lives. We count on others to care about what is happening in our lives and to help us sort through problems and concerns. We want them to share our worries and our joys. In addition, we need others to encourage our personal and professional growth.

Friends and romantic partners who believe in us often enable us to overcome self-defeating patterns and help us become the people we want to be. Co-workers who give us advice and feedback help us increase our effectiveness on the job. And sometimes we just want to hang out with people we like, trust, and have fun with.

We communicate to develop identities, establish and build relationships, coordinate efforts with others, have impact on issues that matter to us, and work out problems and possibilities. In the workplace, interpersonal communication is critically important. To get hired and to advance in careers, people needed to work effectively with others, listen well, and give feedback effectively.

The importance of interpersonal communication to professional success is confirmed by studies. In short, interpersonal communication is central to our effectiveness and our everyday lives. It is the lifeblood of meaningful relationships in personal, social, and professional contexts.

After completing this course, you should understand what interpersonal communication is (and is not), why it matters in our lives, and what skills and principles make up competent interpersonal communication.

This course takes a first look at interpersonal communication. Starts by considering how interpersonal communication meets important human needs. Then distinguishes interpersonal communication from communication in general. Next, examines the models of communication, defines interpersonal communication, and identifies the principles and skills of effective interpersonal communication.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

  • Diversity in interpersonal life
  • What is interpersonal communication?
  • The interpersonal imperative
  • Maslow’s hierarchy of needs: The Physical, Safety, Belonging, Self-esteem and Self-actualisation needs
  • How to participate effectively in a diverse society?
  • The linear models of communication
  • The interactive models of communication
  • The transactional models of communication
  • The communication continuum
  • The I–It Communication
  • The I–You Communication
  • The I–Thou Communication
  • The features of interpersonal communication
  • The selective interpersonal communication
  • The systemic interpersonal communication
  • The unique interpersonal communication
  • The processual interpersonal communication
  • The transactional interpersonal communication
  • The individual interpersonal communication
  • The personal knowledge interpersonal communication
  • The shared meaning interpersonal communication
  • The principles of interpersonal communication
  • Why we cannot not communicate?
  • Why interpersonal communication is irreversible?
  • How interpersonal communication involves ethical choices?
  • How people construct meanings in interpersonal communication?
  • How metacommunication affects meanings?
  • How interpersonal communication develops and sustains relationships?
  • Why interpersonal communication is not a panacea?
  • How interpersonal communication effectiveness can be learned?
  • The guidelines for interpersonal communication competence
  • How to develop a range of communication skills?
  • How to adapt communication appropriately?
  • How to engage in dual perspective?
  • How to increase your ability to take the perspective of others?
  • How to monitor your communication?
  • How to commit to effective and ethical communication?
  • The five requirements for communication competence?

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.

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