COURSE OVERVIEW:
The hospitality industry is a fast paced environment and as such can be rife with workplace health and safety hazards. With the high number of staff members employed throughout the industry, the additional burden of ensuring each staff member is adequately trained and follows the correct OHS procedures is part of running a business in this game.
Most staff duties in this industry require some sort of manual labour like lifting, pushing, cleaning, cooking etc. The hazards may include slips, trips and falls, exposure to hazardous substances, and cutting oneself.
Hospitality employs people in places like hotels, restaurants, pubs and clubs. It’s an industry with high staff turnover, and people often work part time, late nights and weekends. Many in this industry are young and inexperienced. Some people may not speak much English. This makes it all the more important to make sure your workplace is safe.
Health and safety in the workplace is everyone’s concern and everyone’s responsibility. The hospitality industry at a glance may not seem to be a particularly dangerous one but there are definite risks associated considering staffs are working with knives, explosive gases, heavy objects, fire, oils and slippery wet areas.
All persons at a workplace have legal obligations with regards to work health and safety. An understanding of your legal obligations is an essential part of ensuring a high standard of health and safety is maintained at your workplace.
Establishing an effective work health and safety system is a legal requirement. The legislation is extensive, continually changing and job-specific. As laws governing work health and safety are frequently changing and updating, it is necessary to periodically check the relevant legislation in your area.
This course provides detailed information on occupational health and safety procedures within the hospitality industry.
The first part provides information on health and safety procedures and the health and safety information that should be provided to staff.
The second part explains how to use and implement OHS procedures to identify, report, control and monitor workplace hazards and risks. Then discusses how to evaluate and adjust risk control procedures.
The third part examines how to implement health and safety training to staff and explains how to identify OHS training needs.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand:
- The importance of health and safety procedures
- The importance of explaining health and safety information to staff?
- OHS responsibilities for employers and employees
- What is Duty of Care?
- The participative arrangements for health and safety
- The structure of participative arrangements
- When and how to explain OHS information?
- Specific risks and control measures
- What OHS information should be explained to new personnel?
- How to make OHS information available to staff?
- The OHS library
- The OHS procedures for controlling hazards and risks
- How to identify workplace hazards and risks?
- How to coordinate scheduled hazard identification activities?
- What is hazard identification?
- The ways to identify hazards
- The importance of timely identification of hazards
- The factors to consider when developing inspection protocols
- What should be inspected?
- Hazards in the physical environment
- Hazards with plant and equipment
- Hazards with working practices
- How to coordinate risk assessments?
- What is risk assessment?
- Why assess risks?
- The factors affecting the risk
- How to review risk assessments?
- The risk assessment worksheets
- How to report hazards?
- How to implement and monitor risk control procedures?
- The hierarchy of control
- What are the controls and which is best?
- How to ensure risk controls work properly?
- The importance of monitoring the control measures
- How to evaluate OHS workplace performance?
- How to know what the OHS objectives are for the business?
- How to develop OHS performance measures?
- How to collect information on measures of effectiveness?
- How often should you collect information?
- Who should collect the information?
- How to analyse the results and decide upon improvements?
- How to implement changes?
- OHS training for staff
- How to identify health and safety training needs?
- How to identify the OHS training gap?
- How to identify who needs training?
- The training requirements for new staff
- The OHS considerations for induction and orientation
- What training do supervisors and managers need?
- How to enable OHS training for staff?
- How to integrate OHS training into overall training?
COURSE DURATION:
The typical duration of this course is approximately 3-4 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.