COURSE OVERVIEW:

Welcome to the Effective Strategies for New Managers course. This program will equip you with the practical leadership behaviours, communication techniques, and strategic skills required to transition confidently into a management role. As a new manager, you are responsible not only for delivering results but also for shaping team culture, strengthening relationships, and building credibility. Throughout this course, you will explore evidence-based strategies that accelerate your success, improve your decision-making, and enable you to guide your team with clarity and confidence.

This course begins by examining the ways to succeed as the new manager and the importance of giving feedback as a foundational leadership skill. You will explore how to use the three-step method to deliver feedback that sinks in, as well as techniques to make bad news more palatable so that messages are received without damaging morale. This area also explores the importance of delegation, how to delegate well, why you should pick the brains of departing staff, and how to squeeze the most knowledge from departing workers through effective exit interviews that preserve organisational memory.

The next learning area explores the importance of reviewing performance regularly and how to capitalise on performance reviews to strengthen team capability. You will examine how to march confidently toward a decision and why the importance of praise motivation cannot be overstated. You will explore how to master praise motivation to reinforce achievements and lift discretionary effort across your team. This section also covers the importance of planning your meetings, how to make meetings more effective, the importance of active listening, and how to sharpen your listening skills so that communication becomes a tool for influence.

A further section focuses on the importance of thinking strategically and how to graduate to a higher level of strategic thinking that aligns with organisational priorities. You will explore the importance of building alliances, how to gain allies at work, and the importance of getting feedback from peers, leaders, and team members. This area includes how to fish for feedback in a constructive manner, how to give great instructions, and how to get the best results when giving instructions through clarity, structure, and expectation management. You will also examine the importance of speaking with power and ways to speak with power to enhance your authority and presence.

The program then explores the importance of winning over cynics at work and how to tame cynics to reduce resistance and build cooperation. You will examine the importance of preparing for change and how to lay the groundwork for change by strengthening communication, creating momentum, and addressing uncertainty. This section also explores the importance of muzzling your mouth, how to tap the power of silence as a managerial tool, and the importance of lifting poor and mediocre performers through coaching and targeted development. You will explore how to propel poor and mediocre workers to greatness by uncovering root causes, offering meaningful support, and setting high expectations.

Your learning will also include how to enhance your public speaking, the importance of criticising without criticism, and how to give constructive criticism that drives improvement without harming relationships. You will explore how to squeeze the most out of every workday and combat procrastination to maintain productivity and momentum. This course concludes with practical guidance on how to impress your boss through proactive communication, high performance, and strategic contribution.

By the end of this course you will be able to lead with confidence, give effective feedback, delegate tasks strategically, build strong professional alliances, manage performance proactively, communicate with clarity and authority, address cynicism and resistance, motivate your team through praise and coaching, think strategically, manage change, and cultivate a productive team environment that positions you for long-term managerial success.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

• The ways to succeed as the new manager
• The importance of giving feedback
• How to use the three-step method to deliver feedback that sinks in?
• The techniques to make bad news more palatable?
• The importance of delegation
• How to delegate well?
• Why you should pick the brains of departing staff and workers?
• How to squeeze the most knowledge from departing staff or workers through exit interviews?
• The importance of reviewing performance regularly
• How to capitalise on performance reviews?
• How to march confidently toward a decision?
• The importance of “praise motivation”
• How to master “praise motivation”?
• The importance of planning your meetings
• How to make meetings more effective?
• The importance of active listening?
• How to sharpen your listening skills?
• The importance of thinking strategically
• How to graduate to a higher level of strategic thinking?
• The importance of building alliances
• How to gain allies at work?
• The importance of getting feedback
• How to fish for feedback?
• How to give great instructions?
• How to get best results when you give instructions?
• The importance of speaking with power
• Ways to speak with power?
• The importance of winning over cynics at work
• How to tame cynics?
• The importance of preparing for change
• How to lay the groundwork for change?
• The important of muzzling your mouth
• How to tap the power of silence?
• The importance of lifting poor and mediocre performers
• How to propel poor and mediocre workers to greatness?
• How to enhance your public speaking?
• The importance of criticising without criticism
• How to give constructive criticism?
• How to squeeze the most out of every workday and combat procrastination?
• How to impress your boss?

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.