COURSE OVERVIEW:

Delegation and empowerment are essential skills for effective managers. Although the terms are sometimes used interchangeably, there are several areas of difference between them. Delegation is a straightforward means of assigning tasks to your employees. Empowerment seeks to give an employee more authority with the aim of developing employee commitment, enthusiasm and expertise, while encouraging innovation that will benefit the organisation over time. Empowerment necessarily requires some level of delegation, but not all instances of delegation will produce an empowered employee.

Both of these techniques are adopted by managers when they are assigning workload within their team or department. Each approach requires a different mentality and expectation. However, no matter what approach has been adopted, the manager is still in control. The managerial role still stands – assigning tasks and choosing who to assign them to.

Here is a description of the difference between these two techniques;

• When an employee is delegated to complete a task, normally the manager will state what he/she wants done, how she/he wants it to be completed, will also set time deadlines and will check up on employee’s progress as well as provide feedback.
• On the other hand, if empowered to do so, the employee will be provided with a wider range of information regarding the company and the individual employee will be left to their own devices – making their own decisions along the way and taking ownership of the work.

Power and authority are only granted through empowerment. However, for empowerment to be successful, employees need to be provided with all possible information. Information including finance, personnel, resources, authority and to be held accountable for their work (whether good or bad). These components are crucial in order to give them true freedom to fail on their own efforts.

Empowerment acts as a confidence booster and this is what delegation can lack at times. Employees if delegated to do something are 100% dependant on their direct manager for each and every action they carry out. Empowering your employees allows them to take tasks, make them their own, by using their particular style without their direct manager being accountable for everything they do.

In summary, both of these management tools require basic principles such as clarified expectations, communication, coaching and training, feedback and trust. Delegation and empowerment are both effective tools for effective leadership, however used for different business situations. In other words, empowerment is allowing employees to act on their own behalf and delegation on the other hand, is giving enough lead for them to act on your behalf as their manager.

This course will give you the skills and knowledge to create a new kind of organisation in which teams are self-empowering and individuals are self-motivating.

The first part of this course starts by discussing why the old industrial ways of managing no longer work. Then explores the differences between the old model of directing and the new model of delegating in management. Then explains the different ways you can delegate duties and responsibilities to others and why, when done effectively, delegation can be the best thing you ever do for your staff.

The second part starts by examining the different levels of delegation that form the “delegation ladder”. Then explains how the developmental delegation can be by far the most valuable of the various acts of delegation. Then discusses the nature of power in the modern organisation and why your people have more power than ever before. Finally, examines the 8 archetypal roles of the new-age manager.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

• The difference between old and new management
• The scientific management theory
• The systematic management theory
• The people management theory
• The contingency management theory
• The managerless management theory
• The importance of empowerment
• The model of Directing vs the model of Delegating in management
• The industrial models of management
• The Ford Model of Management
• The Volvo Model of Management
• The Nissan Model of Management
• The importance of delegation
• The Command-and-Tell form of management
• Why you should embrace empowerment in your team or organisation?
• How empowerment could increase competitive advantage?
• The four features of the traditional view of command-and-control organisations
• How delegation can add value to the organisation?
• The delegation ladder
• The first steps delegation stage
• The delegating management style
• The hands-off delegation stage
• The ambassadorial delegation stage
• The allocating delegation stage
• The developmental delegation stage
• The ownership delegation stage
• The stewardship delegation stage
• The 8-step guide on how to develop people through delegation
• Why you should let go of control?
• How to work on your team’s strengths?
• The delegation plan
• The five broad bands of control and freedom
• The delegation checklist
• The nature of power. And how power works?
• The Handy-Harrison Model of organisational culture
• The two forms of power
• The features of empowered workplaces
• How to know if you have an empowered organisation?
• The 6 key elements you need to put in place if you are to empower people
• The self-managing teams
• How empowering managers can help others through their doubts?
• How empowering managers can make everyone more knowledgeable?
• How empowering managers can develop talent?
• The ways to empower yourself
• The 8 archetypal roles of the new-age manager

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.