COURSE OVERVIEW:
Welcome to the course on Develop ICT Strategic Business Plans. This course is designed to equip you with the essential skills and knowledge required to create effective Information and Communications Technology (ICT) strategic plans that align with business goals and drive organisational success.
We begin with an introduction to ICT strategic planning, defining what it is and why it is crucial for modern businesses. You will learn about the objectives and goals of ICT planning, which include enhancing operational efficiency, supporting business growth, and ensuring technological advancements are leveraged effectively.
Understanding business and ICT alignment is fundamental to strategic planning. This section will explore how to align ICT strategies with overall business goals, identify key business drivers that influence ICT decisions, and assess the current ICT environment to identify strengths and areas for improvement.
Conducting a situational analysis is a critical step in strategic planning. We will cover tools such as SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) and PESTLE analysis (Political, Economic, Social, Technological, Legal, Environmental) to help you analyse industry trends and market conditions.
Defining your ICT vision and mission is essential for providing direction and purpose. You will learn how to develop a clear ICT vision statement, craft a mission statement, and set long-term strategic objectives that guide your ICT initiatives.
Identifying ICT strategic objectives involves pinpointing key areas for improvement and prioritising strategic initiatives. This section will focus on setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) to ensure your objectives are clear and attainable.
ICT governance and risk management are critical for maintaining control and security over ICT operations. You will learn how to establish ICT governance frameworks, identify and mitigate ICT risks, and understand Australian compliance and regulatory considerations.
Effective resource management and allocation are vital for the success of ICT projects. This section covers budgeting for ICT initiatives, planning and allocating resources efficiently, and optimising ICT investments to ensure value for money.
Developing an ICT roadmap provides a strategic blueprint for implementing your ICT plan. You will learn how to create a strategic ICT roadmap, plan timelines and milestones, and integrate ICT initiatives into broader business plans.
Stakeholder engagement and communication are key to gaining support for your ICT strategic plan. This section will guide you on identifying key stakeholders, developing an engagement plan, and employing effective communication strategies to ensure stakeholder buy-in.
Change management in ICT involves preparing for and managing the changes that come with implementing new technologies. You will learn about the principles of change management, how to prepare for ICT changes, and strategies for managing resistance and ensuring successful adoption.
Performance measurement and KPIs are crucial for monitoring the success of your ICT strategy. This section will teach you how to identify key performance indicators, monitor and measure ICT performance, and report and analyse results to inform decision-making.
Implementation planning is the final step in executing your ICT strategic plan. You will learn how to develop detailed implementation plans, assign roles and responsibilities, and ensure successful project execution through effective management practices.
Finally, continuous improvement and feedback are essential for keeping your ICT strategy relevant and effective. This section will cover establishing a continuous improvement process, collecting and analysing feedback, and updating and refining your ICT strategic plan to adapt to changing conditions and new opportunities.
By the end of this course, you will have a comprehensive understanding of how to develop and implement ICT strategic business plans that drive organisational success and keep your business at the forefront of technological innovation.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand the following topics:
1. Introduction to ICT Strategic Planning
- Definition and Importance of ICT Strategic Plans
- Objectives and Goals of ICT Planning
2. Understanding Business and ICT Alignment
- Aligning ICT Strategy with Business Goals
- Identifying Key Business Drivers
- Assessing the Current ICT Environment
3. Conducting a Situational Analysis
- SWOT Analysis
- PESTLE Analysis
- Analysing Industry Trends and Market Conditions
4. Defining ICT Vision and Mission
- Developing a Clear ICT Vision Statement
- Crafting a Mission Statement
- Setting Long-Term Strategic Objectives
5. Identifying ICT Strategic Objectives
- Key Areas for ICT Improvement
- Prioritising Strategic Initiatives
- Setting SMART Goals
6. ICT Governance and Risk Management
- Establishing ICT Governance Frameworks
- Identifying and Mitigating ICT Risks
- Australian Compliance and Regulatory Considerations
7. Resource Management and Allocation
- Budgeting for ICT Projects
- Resource Planning and Allocation
- Optimising ICT Investments
8. Developing an ICT Roadmap
- Creating a Strategic ICT Roadmap
- Timeline and Milestone Planning
- Integrating ICT Initiatives into Business Plans
9. Stakeholder Engagement and Communication
- Identifying Key Stakeholders
- Developing a Stakeholder Engagement Plan
- Effective Communication Strategies
10. Change Management in ICT
- Principles of Change Management
- Preparing for ICT Change
- Managing Resistance and Ensuring Buy-In
11. Performance Measurement and KPIs
- Identifying Key Performance Indicators (KPIs)
- Monitoring and Measuring ICT Performance
- Reporting and Analysing Results
12. Implementation Planning
- Developing Detailed Implementation Plans
- Assigning Roles and Responsibilities
- Ensuring Successful Project Execution
13. Continuous Improvement and Feedback
- Establishing a Continuous Improvement Process
- Collecting and Analysing Feedback
- Updating and Refining the ICT Strategic Plan
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.