COURSE OVERVIEW:
Welcome to the course on ICT Governance Frameworks. This course is designed to provide you with a solid understanding of the principles, frameworks, and practices that underpin effective ICT governance. By the end of this course, you will be well-equipped to implement and manage ICT governance frameworks that align with your organisation’s strategic goals and regulatory requirements.
We begin with an introduction to ICT governance, exploring its definition and importance. You will learn about the evolution of ICT governance and the core principles that guide effective governance practices in the ICT domain.
Key concepts in ICT governance provide a foundational understanding of the field. This section covers the distinction between governance and management, the roles of various stakeholders in ICT governance, and an overview of different governance frameworks and models.
ICT governance frameworks are essential tools for structuring governance practices. You will delve into specific frameworks such as COBIT (Control Objectives for Information and Related Technologies), ITIL (Information Technology Infrastructure Library), and ISO/IEC 38500, understanding their applications and benefits.
Strategic alignment in ICT is crucial for ensuring that IT initiatives support business goals. This section explores how to align IT and business strategies, the role of the CIO in strategic alignment, and techniques for achieving and maintaining strategic alignment.
Risk management in ICT governance focuses on identifying, assessing, and mitigating ICT risks. You will learn about developing a comprehensive risk management plan that addresses potential threats to your organisation’s IT infrastructure and operations.
Performance measurement in ICT involves setting and tracking key performance indicators (KPIs) and metrics to evaluate ICT performance. This section covers various approaches, including the balanced scorecard, to ensure that ICT activities meet organisational objectives.
ICT policy development is critical for establishing clear guidelines and standards. Learn about the components of ICT policies, the policy development process, and strategies for ensuring policy compliance within your organisation.
Australian regulatory and legal compliance addresses the specific requirements for ICT governance in Australia. This section covers understanding regulatory requirements, data protection and privacy laws, and conducting compliance audits and reporting.
ICT governance in the public sector explores frameworks and challenges unique to government organisations. You will examine case studies that highlight successful public sector ICT governance practices and strategies for overcoming common obstacles.
ICT governance in the private sector focuses on corporate governance and best practices for businesses. Learn from case studies that illustrate effective private sector ICT governance and explore strategies for integrating ICT governance into corporate structures.
ICT investment management involves budgeting, financial management, and appraisal techniques for ICT investments. This section covers how to manage and optimise IT investments to ensure they deliver value to the organisation.
Human factors in ICT governance highlight the role of leadership, culture, and training. You will explore how to build a culture of governance, the importance of leadership in ICT governance, and the need for ongoing training and development.
ICT governance and enterprise architecture demonstrate the integration of governance with enterprise architecture. Learn about the benefits of linking these disciplines and examine case studies that showcase successful integration.
Implementing ICT governance covers practical steps and strategies for putting governance frameworks into action. You will learn about overcoming barriers to implementation and evaluating the effectiveness of ICT governance initiatives.
Emerging trends in ICT governance focus on the impact of new technologies and future directions. This section covers adapting governance frameworks to emerging technologies and explores future trends that will shape ICT governance.
By the end of this course, you will have a thorough understanding of ICT governance frameworks and practices, enabling you to implement effective governance strategies that support your organisation’s goals and ensure regulatory compliance.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand the following topics:
1. Introduction to ICT Governance
· Definition and Importance
· Evolution of ICT Governance
· Core Principles of ICT Governance
2. Key Concepts in ICT Governance
· Governance vs. Management
· Stakeholders in ICT Governance
· Governance Frameworks and Models
3. ICT Governance Frameworks
· COBIT (Control Objectives for Information and Related Technologies)
· ITIL (Information Technology Infrastructure Library)
· ISO/IEC 38500
4. Strategic Alignment in ICT
· Aligning IT and Business Strategies
· Role of the CIO in Strategic Alignment
· Techniques for Achieving Strategic Alignment
5. Risk Management in ICT Governance
· Identifying ICT Risks
· Risk Assessment and Mitigation Strategies
· Developing a Risk Management Plan
6. Performance Measurement in ICT
· Key Performance Indicators (KPIs)
· Metrics for Measuring ICT Performance
· Balanced Scorecard Approach
7. ICT Policy Development
· Components of ICT Policies
· Policy Development Process
· Ensuring Policy Compliance
8. Australian Regulatory and Legal Compliance
· Understanding Regulatory Requirements
· Data Protection and Privacy Laws
· Compliance Audits and Reporting
9. ICT Governance in Public Sector
· Frameworks for Public Sector ICT Governance
· Challenges in Public Sector ICT Governance
· Case Studies in Public Sector Governance
10. ICT Governance in Private Sector
· Corporate Governance and ICT
· Best Practices for Private Sector ICT Governance
· Case Studies in Private Sector Governance
11. ICT Investment Management
· IT Budgeting and Financial Management
· Investment Appraisal Techniques
· Managing ICT Investments
12. Human Factors in ICT Governance
· Role of Leadership in ICT Governance
· Building a Culture of Governance
· Training and Development for ICT Governance
13. ICT Governance and Enterprise Architecture
· Linking Enterprise Architecture with ICT Governance
· Benefits of Integrated Governance and Architecture
· Case Studies in Enterprise Architecture
14. Implementing ICT Governance
· Steps for Implementing ICT Governance
· Overcoming Barriers to Implementation
· Evaluating the Effectiveness of ICT Governance
15. Emerging Trends in ICT Governance
· Impact of Emerging Technologies
· Adapting Governance Frameworks to New Technologies
· Future Trends in ICT Governance
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.