COURSE OVERVIEW:
There’s no doubt that a team that is working well can accomplish great things, and belonging to such a team is a satisfying experience. Success is largely determined by the way people behave and how well their needs are met. There are many kinds of teams: small teams, and large teams; temporary teams, and long-standing teams; teams that are drilled to work with precision, and teams that falter and fumble; dynamic teams and lazy teams.
The purpose of creating teams is to provide a framework that will increase the ability of employees to participate in planning, problem-solving, and decision-making etc. For teams to fulfil their intended role of improving organisational effectiveness, it is critical that teams develop into working units that are focused on their goal, mission, or reason for existing.
Furthermore, every team is a collection of unique human beings each with a contribution to make. Getting the most from the team means combining the talents of all the members in a way that is best fitted to achieving the common task. This must be done while bearing in mind individual needs and ambitions.
In this course we will look at the characteristics of work teams, their problems, strengths and weaknesses, and what goes on in them. Most importantly, we will try to find ways of improving the efficiency and effectiveness of teams.
The first part begins by defining the words ‘team’ and ‘work team’. Then we list and compare the different kinds of work teams. Then continues with the subjects of needs and responsibilities: what do people get out of working in a team, what do they need to make it work, and what are they answerable for?
The second part is concerned with team behaviour. It covers the stages of team development, the roles people take on in teams, and the norms they are expected to conform to. Furthermore, the question ‘Why do teams fail?’ is asked and answered.
The third part discusses how to successfully lead and develop teams. And the importance of maintaining trust and respect, cohesiveness, conflict, and psychometric testing.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand:
- What is a team?
- The difference between a group and a team
- What is a work team?
- The many kinds of work team
- The self-managed work teams
- Comparing work teams with others
- What teams need?
- The responsibilities of people in teams
- How team behave?
- The stages of team development
- Members of the forming stage
- The worries and concerns at the forming stage
- The storming stage
- The norming stage
- The performing stage
- The mourning stage
- The role and status of team members
- The ‘balanced’ team
- Belbin’s team role
- Group norms
- The possible norms that are of positive benefit to the individual and to the team and/ or the organisation
- Why do teams sometimes fail?
- The reasons for the lack of success of a particular team
- Team development
- Your role as team leader
- How to maintain trust and support ?
- The responsibilities of a work team’s leader
- How to deal with conflict?
- How to build your team?
- The ways the team leader might help the team get on better together
- How to assess personality through psychometrics?
- How to get to know your team?
- The importance of team cohesiveness
- The factors affecting cohesiveness
- The negative aspects to cohesiveness
- How to develop your team?
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.