COURSE OVERVIEW:

A team leader is someone who provides guidance, instruction, direction and leadership to a group of individuals (the team) for the purpose of achieving a key result or group of aligned results. The team leader monitors the quantitative and qualitative achievements of the team and reports results to a manager (a manager may oversee multiple teams).

The leader often works within the team, as a member, carrying out the same roles but with the additional 'leader' responsibilities - as opposed to higher level management which often has a separate job role altogether. In order for a team to function successfully, the team leader must also motivate the team to "use their knowledge and skills to achieve the shared goals".

When a team leader motivates a team, group members can function in a goal oriented manner. A "team leader" is also someone who has the capability to drive performance within a group of people. Team leaders utilise their expertise, their peers, influence, and/or creativeness to formulate an effective team.

Team leadership represents a characteristic of effective team performance. Most teams contain certain individuals who are primarily responsible for defining team goals and for developing and structuring the team to accomplish these missions.

These roles exist even in self-managing teams, although the conduct of leadership roles in such teams varies considerably from similar roles in more traditional teams. However, the success of the leader in defining team directions and organising the team to maximise progress along such directions contributes significantly to team effectiveness. Effective leadership processes represent the most critical factor in the success of organisational teams.

This course discusses a large number of skills that will sharpen the effectiveness of teams. These skills can be learned and practiced by team leaders and their teams to develop successfully functional teams and increase team performance.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

·       The importance of effective team leadership

·       How to make teams work?

·       How to forge a clear, common goal?

·       How to make sure goals work for the team?

·       How to clarify member skills and responsibilities?

·       How to get team members up to speed?

·       How to write a team “constitution”?

·       Why create rules at the beginning of the team’s life?

·       How to avoid predictable problems?

·       How to deal with typical and predictable problems before they become surprises to your team?

·       When to use the team constitution?

·       How to make the team constitution a living document?

·       How to keep the team running effectively?

·       The importance of new members’ orientation?

·       How to create value for collaboration on your team?

·       Why point out team member differences in background and interests?

·       How to get ideas flowing?

·       How to get your team to practice creativity when they collaborate together?

·       How decision-making works on a team?

·       How to use data to help the team determine what the consequences of different actions might be?

·       Why compromising decisions on a team might not always be useful?

·       Why consensus decisions are never going to be perfect?

·       Why learn consensus skills? And how consensus works?

·       Why practice consensus decision making?

·       How to get your team consensus-conscious?

·       Why reward consensus behaviours when you see them?

·       How to use disagreement conflict?

·       How to avoid predictable problems?

·       How to ensure that everyone accepts the team goal and their role on the team?

·       Why practice listening?

·       How to actively manage differences?

·       The importance of trust among team members?

·       How can a team build trust among its members?

·       How trust is a make-or-break factor on a team?

·       How to run good meetings?

·       How to ensure team participation in meetings?

·       How to reward team members?

·       How to recognise team members?

·       How to regularly size up your team and keep them well oiled?

·       Why celebrate progress and improvement?

·       How to lead without dominating?

·       How to control without directing?

·       Why you should not give up easily?

·       How to refocus on the goal?

·       Why assess how and what the team has tried?

·       How creativity and courage are strong medicine for difficult team problems?

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.