COURSE OVERVIEW:

Welcome to the Create & Manage CoEs in PRISMS course, where we delve into the intricacies of handling Confirmation of Enrolment (CoE) processes for international students within the PRISMS system. In this course, you will gain a comprehensive understanding of PRISMS, CoE management, regulatory frameworks, best practices, troubleshooting strategies, and future trends in international education management.

Firstly, we will introduce you to PRISMS, which stands for Provider Registration and International Student Management System. This system serves as a crucial platform for managing international student enrolments, including the issuance and management of CoEs. Understanding the overview of PRISMS and the role of CoEs in confirming student enrolments is fundamental to effective management.

Next, we will explore the regulatory framework governing international students, including the Education Services for Overseas Students (ESOS) Act and the National Code of Practice. As a VET provider, it is essential to understand your obligations, compliance requirements, and the rights and responsibilities of international students within this framework.

Navigating the PRISMS system is key to successful CoE management. We will guide you through accessing PRISMS, setting up user accounts, understanding permissions, and effectively navigating the PRISMS dashboard to access and utilise its key features and functions.

Issuing a CoE involves meeting specific eligibility criteria, gathering required documentation, and ensuring compliance with visa and immigration requirements. We will provide you with a step-by-step guide to creating a CoE in PRISMS, from entering student details and course information to verifying CoE details with students.

Managing student information within PRISMS is crucial for maintaining accurate records and ensuring compliance with visa requirements. Learn how to update student personal and contact information, record enrolment changes, track course progress, and manage student visa details effectively.

Monitoring CoE status, including validity and expiry dates, making amendments to CoE details, and reporting course completions and withdrawals, is essential for compliance and record-keeping. We will guide you through these processes to ensure accurate CoE management.

Compliance with reporting obligations under the ESOS Act is critical for VET providers. Understand the reporting requirements, submit necessary reports to regulatory bodies, and maintain accurate records for audits and inspections.

Handling CoE cancellations, variations, and student course variations (SCV scenarios) requires clear procedures and effective communication with students and authorities. Learn how to manage these changes efficiently within the PRISMS system.

To enhance your CoE management practices, we will discuss best practices, establish efficient workflows, ensure accuracy and consistency, and implement quality assurance measures.

In the event of common issues or challenges within PRISMS, troubleshooting strategies will be provided, including identifying and resolving data entry errors, addressing system glitches, and seeking support from the PRISMS Help Desk.

Data security and privacy are paramount in PRISMS. Learn how to protect student information, implement secure access controls, and comply with data protection regulations to safeguard data integrity.

Access training programs, user guides, documentation, and participate in user forums to enhance your PRISMS proficiency and stay updated with the latest developments and resources.

Then we will explore case studies highlighting effective CoE management practices, lessons learned, and success stories from VET providers, as well as anticipate future trends in PRISMS and CoE management to adapt and prepare for upcoming changes in international education management.

Lastly, detailed step-by-step procedures are provided for adding new CoEs, student course variations, editing, cancelling, updating CoEs, creating welfare arrangements, and changing welfare depending on CoE status. These procedures ensure compliance and accurate CoE management in PRISMS.

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LEARNING OUTCOMES:

By the end of this course, you will be able to understand the following topics:

·       Overview of the PRISMS System

·       Purpose and Importance of a CoE (Confirmation of Enrolment)

·       Role of Admins in Managing CoEs for International Students

·       The Regulatory Framework for International Students

·       ESOS Act and National Code of Practice

·       Requirements and Obligations of VET Providers

·       Rights and Responsibilities of International Students

·       Getting Started with PRISMS: User Accounts and Permissions

·       Navigating the PRISMS Dashboard

·       Understanding Key Features and Functions in PRISMS

·       Requirements for Issuing a CoE

·       Eligibility Criteria for International Students

·       Documentation and Information Needed for a CoE

·       Ensuring Compliance with Visa and Immigration Requirements

·       Entering Student Details and Course Information

·       Generating and Issuing the CoE

·       Verifying and Confirming CoE Details with Students

·       Updating Student Personal and Contact Information

·       Recording Enrolment Changes and Course Progress

·       Managing Student Visa Details and Compliance

·       Monitoring and Updating CoE Status

·       Tracking CoE Validity and Expiry Dates

·       Making Amendments to CoE Details

·       Reporting Course Completions and Withdrawals

·       Understanding Reporting Requirements under the ESOS Act

·       Submitting Required Reports to Regulatory Bodies

·       Maintaining Accurate Records for Audits and Inspections

·       Handling CoE Cancellations and Variations

·       Reasons for CoE Cancellation and Variation

·       Procedures for Cancelling or Varying a CoE in PRISMS

·       Communicating Changes to Students and Authorities

·       Best Practices for CoE Management

·       Ensuring Accuracy and Consistency in CoE Management

·       Implementing Quality Assurance Measures

·       Troubleshooting Common Issues in PRISMS

·       Seeking Support from PRISMS Help Desk

·       Protecting Student Information and Privacy

·       Implementing Secure Access Controls and Protocols

·       Compliance with Data Protection Regulations

·       Training and Support Resources for PRISMS Users

·       Examples of Best Practices in CoE Creation and Management

·       Lessons Learned from Common Mistakes and Issues

·       Success Stories from VET Providers

·       Future Trends in PRISMS and CoE Management

·       Detailed Step-By-Step Procedures to Use in PRISMS on How to Add New Confirmation of Enrolment (CoE), Add Student Course Variation, Edit a CoE, Cancel a CoE, Update a CoE, Create Welfare Arrangement for a CoE and Change Welfare Depending on CoE Status

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.