COURSE OVERVIEW:

This course is designed to provide you with the essential knowledge, skills, and principles required to support individuals within the National Disability Insurance Scheme (NDIS).

This course is invaluable for support workers, caregivers, and professionals working directly with NDIS participants, ensuring the delivery of high-quality and person-centred support services.

In Section A, we will delve into the foundational aspects of working within the NDIS framework. This includes understanding the diverse needs and backgrounds of NDIS participants, as well as recognising the various risk factors and challenges they may face, such as abuse, neglect, and violence.

We will explore the legal and ethical considerations governing NDIS practice, including the NDIS Code of Conduct, privacy provisions, and relevant occupational health and safety requirements.

Additionally, you will gain insights into the NDIS structure, funding packages, participant planning documentation, and the broader NDIS Quality and Safeguarding Framework.

Section B will focus on practical strategies for effectively engaging with NDIS participants and supporting them in achieving their goals. You will learn how to communicate respectfully and collaboratively with participants, clarifying their preferences and goals while respecting their autonomy and rights.

We will discuss the importance of recognising and addressing diverse forms of abuse, neglect, and violence, and implementing prevention strategies in line with organisational procedures and the NDIS Code of Conduct.

Additionally, you will gain practical skills in responding to situations of abuse or violence, supporting participants in reporting incidents, and documenting relevant information in accordance with organisational and NDIS requirements.

Throughout the course, you will be encouraged to adopt a human rights approach to your work, promoting the agency and dignity of NDIS participants in all interactions.

You will also learn how to establish clear professional boundaries, resolve conflicts effectively, and collaborate with relevant stakeholders to ensure the delivery of high-quality and culturally appropriate support services.

By the end of this course, you will be equipped with the knowledge, skills, and confidence to work effectively with NDIS participants, empowering them to live fulfilling and meaningful lives in accordance with their individual goals and aspirations.

This course is designed to align with the content outlined in the Accredited course unit VU22448.

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LEARNING OUTCOMES:

By the end of this course, you will be able to understand the following topics:

Section A: Knowledge

·       Diversity in terms of an NDIS participant’s

·       Gender and cultural inequality, and drivers of abuse and violence

·       Risk assessment in relation to abuse, neglect and violence

·       Range of people who may perpetrate abuse, neglect and violence

·       What it means when an NDIS participant’s home is one’s workplace

·       Meanings of relevant NDIS terminology

·       NDIS Code of Conduct

·       NDIS structure as it relates to own work

·       Mandatory Requirements and Obligations for Direct Support Workers under the NDIS

·       NDIS Funding Package        

·       NDIS Participant Planning Documentation

·       NDIS Planning Process        

·       NDIS Quality and Safeguarding Framework

·       NDIS Participant Plan Coverage

·       NDIS values

·       Roles of stakeholders in the NDIS planning process

·       Roles of relevant authorities under the NDIS

·       What an inclusive and accessible community looks like

·       Mobile/Remote Working and Successful Management

·       Own Role in Delivering a Quality Service         

·       Range of Potential Hazards and Risk Management Processes

·       Relevant aspects of the National Disability Insurance Scheme Act 2013 (the NDIS Act)

·       Principles Guiding Actions under the NDIS Act

·       Privacy Provisions under the NDIS Act

·       Relevant OHS/WHS requirements and legislation

Section B: Performance Tasks

·       Engagement with the participant is in line with NDIS values

·        Participant communication requirements

·       Participant is consulted to identify relevant others who may be able to assist with achieving stated goals

·       Participant preferences and stated goals are clarified with the participant, and relevant others as required

·       Own role and responsibilities in relation to participant’s day-to-day support plans are confirmed with participant, and relevant personnel as required

·       Issues that could potentially impact on participant’s day-to-day support plans are recognised and raised with the participant, and relevant others as appropriate

·       Participant is provided with relevant and accessible information required to implement day-to-day support plans

·       Processes for the participant to assess and address risks in relation to achieving stated goals, specifically in relation to risks of abuse, neglect, violence and safety, are outlined to the participant as required

·       Participant is supported to make own decisions and to review day-to-day support plans, in collaboration with relevant others as required

·       Relevant personnel are informed of participant-initiated changes to goals

·       Diverse forms of abuse, neglect and violence towards a participant, and gendered and disability drivers, are appropriately recognised particularly in relation to high-risk groups

·       Abuse, neglect and violence prevention strategies are followed in line with organisational/employer procedures and the NDIS Code of Conduct

·       An immediate response is made to support participants in situations where a participant has been abused, neglected or violently treated, in line with organisational/employer procedures

·       Participant is supported to report abuse, neglect and violence to relevant personnel and/or relevant authorities

·       Participant disclosure and own suspicions or observations of abuse, neglect or violence are reported to relevant personnel and/or relevant authorities

·       Reporting of abuse, neglect or violence documentation is completed in line with organisational/employer procedures and the NDIS Code of Conduct

·       Ongoing organisational/employer risk assessment processes are supported as required

·       Human rights approach to abuse, violence and neglect is followed when supporting the participant and engaging with relevant others

·       Occupational health and safety (OHS)/work health and safety (WHS) procedures and risk control measures relevant to the work environment, task being performed, and organisational policies and procedures, are identified and followed

·       Potential hazards and risks are discussed with the participant, where appropriate, and reported to relevant personnel

·       Risk control measures are implemented as directed by relevant personnel

·       Situations that may put oneself, as a worker, in a vulnerable position or that may be potentially exploitative to oneself or the participant are identified, responded to appropriately and reported

·       Reporting requirements, processes and methods are confirmed with relevant personnel

·       Participant is consulted about personal information that may be collected, documented and shared about them, and their right to access this information

·       Documentation is completed in a clear and precise manner, and is processed within the time frame set by relevant personnel

·       Documentation evidence-trail, as established by relevant personnel, is maintained

·       Documentation queries from relevant personnel are responded to and resolved quickly

·       Documentation is stored in line with privacy legislation

·       Role is performed in a way that promotes the agency of the participant, including when interacting with others

·       Role is performed in a professional manner in line with participant and organisational expectations

·       In line with participant’s wishes, relevant others in the participant’s life are identified and collaborated with

·       Liaison is undertaken with, and direction is taken from, the participant and others as required to implement the participant’s day-to-day support plans

·       Potential conflict and issues with others are identified and resolved or referred on, in line with organisational/employer procedures

·       Participant is supported to address potential conflict and issues with others, where appropriate, within limits of own role and in line with participant’s capacity to act independently

·       Others are listened to and responded to appropriately in communication exchanges

·       Clear expectations and culturally appropriate professional boundaries are established in collaboration with participant and relevant others

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.