COURSE OVERVIEW:

Training is often seen as something that is work-related – on-job training, off-job training, or employment training schemes. In many cases it is perceived as being a formal process, i.e. with a trainer in a training room, often supported by materials such as a delegate guide. The underpinning principles of how people learn, learning styles, listening, questioning and giving feedback apply to training as well as teaching, lecturing, coaching and assessing. There is normally an expectation that the training will have an aim and objectives, structured contents and evaluation.

Nearly everyone recognises the value and benefits of workforce training. When done properly, training can make workers more efficient — increasing production, revenue, and profits while decreasing costs, waste, and inefficiencies. Effective training can lead to increased compliance with regulations. It can even lead to a happier, more satisfied and engaged workforce, which in turn reduces turnover and costly new employee onboarding. So the benefits are many.

But creating effective training isn’t easy. Some common problems include creating training that doesn’t support a true business goal, or that’s intended to solve a problem that training can’t fix, or without first identifying the true purpose of the training, or that includes too much information. Or maybe all of those things.

Having designed the training, it is important to deliver it effectively. If you are regularly delivering training, you will be aware of many of the points that make for effective delivery; however, if you are new to training you should prepare very carefully. No trainer should attempt to run a formal training session without being trained themselves. Most companies run train-the-trainer programs for their internal trainers, or there are external providers.

Your style of delivery will very much depend on the type of event you are planning. As a trainer you will be performing a number of roles: direct training, one-to-one coaching, facilitating and/or presenting at a conference. However, there are important underpinning skills that every trainer needs in order to be successful.

This course is designed to highlight the key stages of designing and delivering learning and development that is dynamic, positive and challenging.

The first part of this course, Developing a Training Program, begins by discussing the initial idea of training program design. Then explains how to identify client needs. Also, how to link training to business objectives. Finally, discusses how to develop a learning solution and how to produce training materials.

The second part, Delivering Training, starts by discussing the different methods of delivery. Then explains how to co-tutor a training event and the train-the-trainer program. Then discusses the other training communities. Also, explains when and how to use external speakers. Finally, discusses how to organise training venues and how to deal with the unexpected before, during and after delivery.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

·       How to design a training program?

·       The identification of client needs

·       How to design training to meet people’s needs?

·       Checklist for meeting people’s needs

·       How to link training to business objectives?

·       How to design a learning solution?

·       Checklist for linking training to business objectives

·       The importance of research in designing training programs

·       How to set the right parameters?

·       How to develop the program content?

·       The action planning stage

·       The importance of evaluating the training program

·       Checklist for designing a learning solution

·       The production of training materials

·       What approach should you use in producing training materials?

·       How to produce materials?

·       How to schedule the production of materials?

·       The costs associated with the production of materials

·       Checklist for producing materials

·       How to deliver training  ?

·       The methods of delivery

·       What to do before the event?

·       Checklist for delegate readiness

·       What to do on the morning of the event?

·       Checklist for a successful delivery

·       Your style of delivery

·       Checklist for delegate involvement

·       How to end the event?

·       How to review the training?

·       Checklist for good presentations

·       How to co-tutor in a training event?

·       The train-the-trainer program

·       The other training communities

·       How to use external speakers?

·       How to organise venues for training?

·       How to organise the main training room?

·       How to organise refreshments for a training event?

·       How to organise accommodation for delegates?

·       How to deal with the unexpected?

·       How to handle learners’ resistance or reluctance?

·       How to cope with nerves?

·       How to deal with problems with the venue?

·       How to deal with problems with the equipment?

·       How to deal with non-arrival of materials?

·       How to deal with emergencies?

·       How to cope with illness?

·       How to deal with security issues?

·       How to deal with lack of learners?

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.