COURSE OVERVIEW:

What is empowerment? It’s the authority and permission to act. To empower your team, therefore, is to free them to do their job unencumbered. Of course, there are some boundaries and restrictions, but they should be applied conservatively to keep tasks on track without stifling productivity.

Empowerment leads to a culture of shared responsibility where everyone is working towards a common goal. When they’re empowered, team members are often inspired to bring forward ideas and solutions. This is in strong opposition to old, top-down management styles.

An empowered employee has the authority and responsibility to make decisions, rather than needing to get approval or instructions from a manager. In an empowered team, each teammate has a voice in group decisions. The team self-organises around a leader instead of reporting to a manager, and may make changes to their project or product at will. An organisation structured around empowered teams will have a relatively flat hierarchy and a high proportion of well-educated, highly trusted employees.

Empowered teams often have high morale, and may cost the company less due to not requiring a dedicated manager. Highly qualified knowledge workers can produce more effective and efficient results, since each individual can contribute his expertise without funnelling information through a manager. For projects that directly affect a company's customer, an empowered team can be an excellent resource for customer service, as the team will take responsibility for informing and pleasing the client.

This course discusses the importance of workplace empowerment. Then explains the concepts of employee empowerment. It describes the ways to make decisions that empower. Also discusses the process of creating an empowered organisation—increasing competitiveness and profitability by enhancing the value of the contribution of the people in your organisation, work group, or team. This course is for managers to understand and lead people to build an empowered workplace. It demands creating a new type of working environment.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

·       The importance of workplace empowerment

·       Why there is no quick fix for workplace empowerment?

·       The road to empowerment

·       Why empowerment? And what is empowerment?     

·       How empowerment is a fundamentally different way of working together?

·       The characteristics of an empowered workplace

·       The signs of an un-empowered workplace

·       The feelings of un-empowered employees

·       The feelings of empowered employees

·       The challenges of workplace empowerment

·       How to test the climate for empowerment?

·       The key qualities of empowered workplaces

·       The three paths to empowerment

·       How to move mindsets?

·       The way towards process, responsibility and learning

·       What is organisational redesign?

·       The role of quality and levels of change in workplace empowerment

·       How to start second-order change empowerment?

·       The changes needed to create empowerment

·       How to motivate through self-esteem?

·       What motivates your employees?

·       How to motivate people with the VIP motivators?

·       How anger affects work?

·       The consequences of tending to criticise others

·       How to keep control and always being right?

·       The importance of self-esteem at the workplace

·       The new work contract and the benefits of mutuality

·       How to forge the new work contract?

·       The foundations for mutuality

·       The keys to negotiating a mutual contract

·       How to develop collaborative relationships?

·       How to solve problems together?

·       The pitfalls of passivity

·       The directive and collaborative management styles

·       How to establish facilitative leadership?

·       The facilitative leader and the empowered team

·       How to create a climate for learning?

·       How to liberate creativity?

·       The facilitative leader role

·       The key qualities of the new leader

·       How to shift to facilitative leadership?

·       How to build empowered teams?

·       The nature of the empowered team

·       The techniques to create empowerment

·       What needs to be shared in an empowered team?

·       The job-related ingredients that keep empowerment from growing in a team

·       The action ideas for team empowerment

·       The responsibilities of an empowered team

·       The levels of decision making

·       How to think about your decision style?

·       The decision funnel

·       The double-responsibility decision making

·       The elements of an empowered team

·       How to influence organisational change?

·       Empowerment and the organisation

·       Organisational barriers and organisational advocacy

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.