COURSE OVERVIEW:
Communication is an essential part of everyday life. We communicate our emotions, our thoughts, our needs and information we deem as necessary to share with someone else. There are different applications of communication that determine the manner in which we choose to communicate. For example, when you have a conversation with a group of friends, you’re relaxed and don't feel the need to filter your thoughts before speaking. But when you’re in a room full of colleagues and needing to discuss a business matter, all of a sudden we become nervous, second-guess what we want to say or stay silent altogether.
It’s true that we communicate differently according to the situation we’re in. But when it comes to effective communication in the office, we can’t afford to not be confident when we speak up at meetings, strike conversations with our colleagues and ask to speak to our managers. It’s time to become a confident communicator at work and enjoy the benefits of business communication.
Communication is everything in business. In each interaction it is not what you communicate but how you communicate that makes all the difference. Communication must be respectful to be received well by your counterparts. You must cultivate the emotional control, insight, charisma and courage to voice your ideas and respectfully champion them.
Communicating with confidence is also an important life skill. Being assertive in conversation with others helps you get what you want and need and stand up for yourself and your values. Whether you're trying to persuade your friends to go to your restaurant of choice or writing an email to your boss asking for a raise, having confidence in yourself when speaking and writing can make your life better.
Also, you cannot move away from the fact that clothes people wear affects their behaviour and attitude in most circumstances. The clothes you put on also replicate on you as well as your self-image. What images do you want to show up or represent you at your core? Researchers say that individuals have a sequence of psychological changes that occur within them whenever they wear specific clothes. According to researchers, the clothes you put on impacts your attitude, behaviour, mood, confidence, personality, as well as the way you interact.
Ask the majority of people for their advice on how to do well at work, and they’ll more than likely answer with something along the lines of “be more confident”.
The first part of this course begins by explaining what communication is and what makes a confident communicator. Then discusses the benefits of confident communication and when confident communication can help. Then identifies how to improve your communication skills.
The second part explains how good communication starts within us; what influences us and others and how to handle criticism. Then explains how to build confidence and improve your self-esteem. Then describes how to create the right visual appearance - clothes and grooming in different work situations?
LEARNING OUTCOMES:
By the end of this course, you will be able to understand:
- The importance of communicating with confidence
- What is communication?
- Face-to-face communication
- What makes a confident communicator?
- The benefits of confident communication
- When confident communication can help
- How can you improve your communication skills?
- How good communication starts within us?
- What influences us when we meet someone?
- What you need to influence others?
- How attitudes and perceptions influence us?
- How values influence us?
- How prejudices influence us?
- How preconceived ideas influence us?
- How to handle criticism?
- How to give constructive criticism?
- How to handle criticism in a personal relationship?
- How to build confidence?
- What is self-esteem?
- How can we improve our self-esteem?
- How your inner voice could stand in your way?
- The importance of your appearance?
- How your clothes could give you confidence?
- The importance of choosing the right colour of your clothes
- The meaning of black colour and when to wear it?
- The meaning of red colour and when to wear it?
- The meaning of pink colour and when to wear it?
- The meaning of green colour and when to wear it?
- The meaning of yellow colour and when to wear it?
- The meaning of blue colour and when to wear it?
- The meaning of turquoise colour and when to wear it?
- The meaning of brown colour and when to wear it?
- The meaning of grey colour and when to wear it?
- What to wear when attending an interview?
- What to wear when giving a presentation?
- Why good grooming is essential?
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.