COURSE OVERVIEW:
Welcome to the course on Conducting Productive 1-on-1 Workplace Meetings. This course is designed to provide you with the essential skills and strategies to conduct effective and meaningful 1-on-1 meetings, fostering better communication, performance, and engagement within your team.
We begin with an introduction to 1-on-1 meetings, discussing their purpose and importance. You will learn about the history and evolution of these meetings, understanding how they have become a vital tool for effective management and leadership.
Setting clear objectives is crucial for productive meetings. This section will guide you in defining meeting goals, aligning them with organisational objectives, and prioritising topics to ensure each meeting is focused and purposeful.
Preparing for the meeting is essential for success. You will learn how to create effective agendas, gather necessary information, manage logistics and scheduling, customise agendas for different types of meetings, and share agendas in advance to ensure everyone is prepared.
Structuring the meeting helps in maintaining flow and focus. This section covers the opening, middle, and closing phases of the meeting, ensuring that each part is effectively managed to maximise productivity and engagement.
Active listening techniques are key to effective communication. You will explore non-verbal cues, reflective listening, and questioning strategies to enhance your listening skills and ensure you fully understand your team members.
Fostering open communication is vital for building strong relationships. Learn how to build an open dialogue, encourage honest feedback, and address concerns promptly to create a culture of trust and transparency.
Building rapport and trust is essential for effective 1-on-1 meetings. This section focuses on effective communication skills, creating a safe environment, and maintaining consistency and reliability to strengthen your relationships with team members.
Giving and receiving feedback is a critical aspect of 1-on-1 meetings. You will learn how to provide constructive feedback, receive feedback gracefully, and determine the appropriate frequency for feedback sessions to ensure continuous improvement.
Setting actionable goals is key to achieving results. This section covers the creation of SMART goals, aligning them with career development, and tracking progress to ensure that goals are met and development is ongoing.
Addressing challenges and obstacles is a part of effective management. You will learn to identify common issues, develop strategies for problem-solving, and provide support and resources to help your team overcome challenges.
Reviewing performance and progress ensures accountability and growth. This section covers setting performance metrics, conducting performance reviews, and implementing continuous improvement strategies to keep your team on track.
Enhancing motivation and engagement is essential for a positive work environment. You will explore understanding individual motivators, implementing recognition and rewards, and creating a positive work culture to boost engagement and morale.
Follow-up and accountability are crucial for ensuring that meeting outcomes are achieved. Learn how to summarise action items, set follow-up meetings, and ensure accountability to maintain momentum and drive results.
Documenting meetings with minutes provides a record of discussions and decisions. This section covers the importance of meeting minutes, best practices for taking and distributing minutes, and effective storage methods for future reference.
By the end of this course, you will be well-equipped to conduct productive 1-on-1 meetings that enhance communication, performance, and engagement within your team, leading to a more effective and cohesive working environment.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand the following topics:
1. Introduction to 1-on-1 Meetings
- Purpose and Importance
- History and Evolution
2. Setting Clear Objectives
- Defining Meeting Goals
- Aligning with Organisational Goals
- Prioritising Topics
3. Preparing for the Meeting
- Creating Effective Agendas
- Gathering Necessary Information
- Logistics and Scheduling
- Customising Agendas for Different Types of Meetings
- Sharing Agendas in Advance
5. Structuring the Meeting
- Opening the Meeting
- Middle of the Meeting
- Closing the Meeting
6. Active Listening Techniques
- Non-Verbal Cues
- Reflective Listening
- Questioning Strategies
7. Fostering Open Communication
- Building an Open Dialogue
- Encouraging Honest Feedback
- Addressing Concerns Promptly
8. Building Rapport and Trust
- Effective Communication Skills
- Creating a Safe Environment
- Consistency and Reliability
9. Giving and Receiving Feedback
- Constructive Feedback
- Receiving Feedback Gracefully
- Feedback Frequency
10. Setting Actionable Goals
- SMART Goals
- Aligning Goals with Career Development
- Tracking Progress
11. Addressing Challenges and Obstacles
- Identifying Common Issues
- Strategies for Problem-Solving
- Providing Support and Resources
12. Reviewing Performance and Progress
- Setting Performance Metrics
- Conducting Performance Reviews
- Continuous Improvement Strategies
13. Enhancing Motivation and Engagement
- Understanding Individual Motivators
- Recognition and Rewards
- Creating a Positive Work Environment
14. Follow-Up and Accountability
- Summarising Action Items
- Setting Follow-Up Meetings
- Ensuring Accountability
15. Documenting Meetings with Minutes
- Importance of Meeting Minutes
- Best Practices for Taking Minutes
- Distributing and Storing Minutes
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.