COURSE OVERVIEW:
This course is designed to equip you with the essential skills and knowledge required to excel in the aged care and community support sector. This course encompasses a solid understanding of various aspects, including support practices, legal and human rights frameworks, key philosophies, and industry context, among others, to ensure that you provide high-quality care while adhering to professional standards and ethical principles.
Section A of this course delves into fundamental concepts and frameworks essential for aged care professionals. You will explore support practices that promote the well-being and independence of elderly individuals, along with understanding the legal and human rights frameworks governing aged care services. The course will address attitudes and stereotypes prevalent in aged care settings, emphasising the importance of adopting person-centred approaches and challenging biases.
Key philosophies and concepts underpinning aged care will be discussed, providing you with a solid foundation to deliver holistic care. Moreover, you will gain insights into the industry context, including key issues facing aged care and community support, such as psychosocial disabilities, individualised plans, risk assessment frameworks, and the management of restrictive practices.
In Section B, you will focus on your specific job role requirements within the aged care sector. This includes reading and understanding position descriptions, clarifying job role scopes and expectations with supervisors, and recognising tasks that fall outside your job role, which require referral to appropriate personnel as per organisational policies. Professional conduct requirements, compliance with legal frameworks, effective communication within interdisciplinary teams, and utilisation of digital technology for accessing and sharing information will also be emphasised.
Furthermore, you will learn to read individualised care plans, employ person-centred communication techniques, seek consent from clients or their representatives, identify and report signs of abuse, maintain accurate records, manage stress levels, and implement self-care strategies in alignment with organisational policies.
In addition, you will learn how to apply your knowledge and skills in an aged care work context. This includes engaging in person-centred communication, identifying and completing tasks outlined in individualised care plans, recognising the boundaries of your job role and making appropriate referrals, ensuring professional conduct and adherence to privacy and confidentiality requirements, and utilising technology for efficient documentation and reporting.
Throughout the course, you will be guided by best practices and industry standards, preparing you to provide compassionate, person-centred care while upholding the dignity and rights of older adults in our community.
This course is designed to align with the content outlined in the Nationally Recognised Unit of Competency CHCAGE013.
LEARNING OUTCOMES:
By the end of this course, you will be able to understand the following topics:
Section A: Knowledge
· Support practices
· Legal and human rights frameworks
· Attitudes and stereotypes
· Key philosophies and concepts
· Industry context
· Key issues facing aged care and community support in Australia
· Psychosocial disability
· Individualised plans including purpose and key contents
· Risk assessment framework
· Restrictive practices
Section B: Performance Tasks
· Identify own job role requirements from reading position description.
· Discuss own job role requirements with supervisor to clarify and confirm job role scope and expectations.
· Recognise and refer work tasks outside own job role scope to appropriate person according to organisational reporting policies and procedures.
· Comply with professional conduct requirements.
· Comply with legal and human rights framework requirements relevant to aged care work.
· Communicate and cooperate with interdisciplinary team members.
· Use digital technology to access and share workplace information.
· Read individualised plans to identify tasks.
· Use person-centred communication techniques when carrying out work tasks.
· Seek consent from the person, their family, carer or others identified by the person before commencing care activities.
· Recognise signs of abuse and report according to organisational policies and procedures.
· Record, maintain and store workplace information according to organisational record keeping procedures, and privacy and confidentiality requirements.
· Monitor own stress level when working with people receiving care.
· Use self-care strategies and seek support if required according to organisational policies and procedures.
· Undertake work providing care to at least one person in an aged care work context that involves each of the following on at least one occasion:
o person-centred communication
o identifying tasks from individualised plan
o recognising scope of own job role and referrals
o complying with professional conduct requirements
o recognising and reporting signs of abuse
o seeking consent for care activities
o working with inter-disciplinary team members
o engaging with people and organisation using technology
o completing workplace reports and checklists
o maintenance and storage of workplace information
o meeting privacy and confidentiality requirements.
COURSE DURATION:
The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.
COURSE REQUIREMENTS:
You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.
COURSE DELIVERY:
Purchase and download course content.
ASSESSMENT:
A simple 10-question true or false quiz with Unlimited Submission Attempts.
CERTIFICATION:
Upon course completion, you will receive a customised digital “Certificate of Completion”.