COURSE OVERVIEW:

Welcome to the Develop & Deliver Successful Workplace Training course. This program will equip you with the full spectrum of skills required to design, develop, organise, deliver, and evaluate workplace training that meets organisational needs, supports employee capability, and produces measurable outcomes. You will explore the complete training cycle—from needs identification to post-delivery evaluation—along with the practical logistics, facilitation skills, problem-solving techniques, and organisational planning required to ensure every training event runs smoothly and successfully.

This course begins by examining how to design a training program, beginning with the identification of client needs and how to design training that meets people’s needs. You will explore a checklist for meeting learner needs, how to link training to business objectives, and how to design a learning solution that aligns with organisational priorities. This section also includes a checklist for linking training to business objectives, the importance of research in designing training programs, how to set the right parameters, and how to develop the program content. You will also examine the action planning stage and the importance of evaluating the training program, supported by a checklist for designing a learning solution.

The next learning area focuses on the production of training materials. You will explore what approach to use when producing materials, how to produce them effectively, and how to schedule their production. This section also examines the costs associated with producing training materials and includes a checklist for producing materials to ensure accuracy, relevance, and professional presentation.

A further section explores how to deliver training successfully. You will examine the methods of delivery, what to do before the event, and a checklist for delegate readiness. This section also explains what to do on the morning of the event, provides a checklist for successful delivery, and explores how your style of delivery influences engagement and learning. You will also explore a checklist for delegate involvement, ensuring active participation throughout the session, and learn how to end the event professionally and purposefully. The section concludes with how to review the training and a checklist for good presentations.

The program then examines advanced facilitation and collaborative delivery methods. You will explore how to co-tutor in a training event, what a train-the-trainer program involves, and how to engage with other training communities to expand capability and professional networks. This section also explores how to use external speakers effectively to broaden perspectives and add specialist value.

A further learning area focuses on logistics and administration. You will explore how to organise venues for training, how to organise the main training room for optimal learning, and how to organise refreshments and accommodation for delegates. This ensures the learning environment supports comfort, concentration, and professional standards.

The final learning area provides problem-solving strategies for real-world training challenges. You will explore how to deal with the unexpected, how to handle learners’ resistance or reluctance, and how to cope with your own nerves. This section also examines how to deal with problems related to the venue, equipment, and non-arrival of materials. You will also explore how to deal with emergencies, cope with illness, manage security issues, and respond effectively to a lack of learners.

By the end of this course you will be able to design needs-based training programs, develop high-quality training materials, organise and deliver professional training events, manage unexpected challenges with confidence, evaluate training effectiveness, and implement training that strengthens both individual performance and organisational capability.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand:

·       How to design a training program?

·       The identification of client needs

·       How to design training to meet people’s needs?

·       Checklist for meeting people’s needs

·       How to link training to business objectives?

·       How to design a learning solution?

·       Checklist for linking training to business objectives

·       The importance of research in designing training programs

·       How to set the right parameters?

·       How to develop the program content?

·       The action planning stage

·       The importance of evaluating the training program

·       Checklist for designing a learning solution

·       The production of training materials

·       What approach should you use in producing training materials?

·       How to produce materials?

·       How to schedule the production of materials?

·       The costs associated with the production of materials

·       Checklist for producing materials

·       How to deliver training  ?

·       The methods of delivery

·       What to do before the event?

·       Checklist for delegate readiness

·       What to do on the morning of the event?

·       Checklist for a successful delivery

·       Your style of delivery

·       Checklist for delegate involvement

·       How to end the event?

·       How to review the training?

·       Checklist for good presentations

·       How to co-tutor in a training event?

·       The train-the-trainer program

·       The other training communities

·       How to use external speakers?

·       How to organise venues for training?

·       How to organise the main training room?

·       How to organise refreshments for a training event?

·       How to organise accommodation for delegates?

·       How to deal with the unexpected?

·       How to handle learners’ resistance or reluctance?

·       How to cope with nerves?

·       How to deal with problems with the venue?

·       How to deal with problems with the equipment?

·       How to deal with non-arrival of materials?

·       How to deal with emergencies?

·       How to cope with illness?

·       How to deal with security issues?

·       How to deal with lack of learners?

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.