COURSE OVERVIEW:

Welcome to the Design & Implement NDIS Capacity Building Support Programs course. This program has been designed to develop your professional capability in designing, delivering, and evaluating structured, evidence-based capacity building programs that strengthen participants’ independence, skills, and quality of life under the National Disability Insurance Scheme (NDIS).

Capacity building supports are a cornerstone of the NDIS framework. This course begins by introducing the purpose of capacity building, explaining how it empowers participants to develop lifelong skills, increase independence, and reduce reliance on paid supports. Learners will explore the categories and sub-categories of capacity building funding, the principles of participant choice and control, and the provider responsibilities that underpin ethical and person-centred delivery of these programs.

The purpose of NDIS capacity building programs is to promote functional growth and self-determination. This section examines how structured programs enhance participants’ ability to manage daily life, improve wellbeing, participate in their communities, and build communication, decision-making, and advocacy skills. Learners consider how goal-aligned, inclusive program design fosters confidence, empowerment, and sustained progress toward participants’ NDIS goals.

Well-designed capacity building programs create measurable benefits. This section explores how evidence-based learning approaches enhance daily living, community engagement, and employment readiness while improving physical, cognitive, and social wellbeing. Learners review how these programs reduce long-term dependence on support, strengthen self-management skills, and deliver lasting outcomes for both participants and their families.

Understanding the types of capacity building supports is essential for effective program design. This section covers categories such as Improved Daily Living, Increased Social and Community Participation, Improved Relationships, Finding and Keeping a Job, and Improved Health and Wellbeing. Learners will examine how each area contributes to holistic development and improved life outcomes.

Capacity building skill areas and activities form the foundation of participant engagement. This section focuses on daily living, communication, decision-making, wellbeing, and vocational skills, alongside practical financial literacy and self-management training. Learners explore how structured and flexible learning activities build practical competence and transferable life skills.

Eligibility for capacity building supports ensures equitable and appropriate access. This section outlines participant requirements, including evidence of functional limitations, alignment with NDIS goals, and the reasonable and necessary criteria applied to determine program suitability. Learners examine how program alignment supports personalised outcomes across different life domains.

Funding knowledge is critical for compliance and sustainability. This section examines how funding is structured across capacity building categories, key distinctions between Core and Capacity Building funding, and how program costs, ratios, and transport provisions are managed. Learners review billing, approvals, and NDIS price guide requirements for program implementation.

Developing and implementing a high-quality capacity building program requires a structured, collaborative approach. This section guides learners through needs assessment and service gap analysis, defining program outcomes, co-designing with participants and allied professionals, and developing strengths-based, evidence-informed models. Learners also explore risk management, accessibility, policy development, staff recruitment, training, and best-practice delivery frameworks to ensure participant-centred outcomes.

Best-practice delivery enhances both program quality and participant engagement. This section explores evidence-based therapeutic approaches, person-led and trauma-informed practice, and strategies for motivating diverse learners. Learners examine how modelling, repetition, real-world application, and the use of alternative communication methods ensure inclusivity and effective learning.

A skilled and ethical workforce underpins successful capacity building programs. This section addresses workforce competencies including NDIS guideline knowledge, instructional and behaviour support skills, cultural responsiveness, and documentation standards. Learners examine professional boundaries, duty of care, and communication practices that ensure quality and compliance.

Safety, risk, and behaviour support planning are essential in program delivery. This section explores how to conduct risk assessments, implement positive behaviour support principles, manage complex behaviours, and balance dignity of risk with participant safety. Learners also review emergency and incident response procedures aligned with NDIS requirements.

Accurate documentation and outcome measurement demonstrate program effectiveness and compliance. This section covers recording progress notes, tracking skill development, collecting NDIS review evidence, and communicating outcomes with families and allied professionals. Learners explore how to adapt programs in response to data and maintain accurate records for audits and continuous improvement.

Monitoring and evaluation ensure that programs remain responsive and effective. This section focuses on conducting internal quality reviews, collecting feedback from participants and staff, analysing outcomes, and aligning improvement processes with NDIS Practice Standards. Learners also explore strategies for introducing new technologies, innovative methods, and evidence-based approaches to improve program outcomes.

By the end of this course, you will be equipped with the knowledge, frameworks, and practical strategies to design, implement, and continuously improve NDIS capacity building programs that are person-centred, outcome-focused, and compliant—empowering participants to develop the skills, confidence, and independence needed to thrive in all areas of life.

Each section is complemented with examples to illustrate the concepts and techniques discussed.

LEARNING OUTCOMES:

By the end of this course, you will be able to understand the following topics:

1. Introduction to NDIS Capacity Building Supports

·       Understanding the Purpose of Capacity Building in the NDIS Framework

·       Overview of Capacity Building Support Categories and Sub-Categories

·       Participant Rights, Choice, Control and Goal Alignment

·       Core Principles of Person-Centred Practice in Capacity Building

·       Responsibilities of NDIS Providers in Capacity Building Program Delivery

2. Purpose of Capacity Building Support Programs

·       Enhancing Functional Independence Across Key Life Domains

·       Building Long-Term Skills to Reduce Reliance on Paid Supports

·       Supporting Participation in Community, Social and Economic Life

·       Improving Health, Wellbeing and Daily Living Capacity

·       Strengthening Communication, Decision-Making and Self-Advocacy Skills

·       Promoting Inclusion, Confidence and Progress Toward Individual NDIS Goals

3. Benefits of Capacity Building Programs

·       Skill Development Through Evidence-Based Learning Approaches

·       Improved Independence in Daily, Social and Community Activities

·       Greater Confidence Through Hands-On, Real-World Practice

·       Enhanced Physical, Cognitive, Social and Emotional Wellbeing

·       Development of Problem-Solving, Decision-Making and Self-Management Skills

·       Better Long-Term Outcomes and Reduced Need for High Support Levels

4. Types of NDIS Capacity Building Supports

·       Improved Daily Living Supports

·       Improved Living Arrangements

·       Increased Social and Community Participation

·       Finding and Keeping a Job

·       Improved Health and Wellbeing

·       Improved Relationships

·       Improved Learning

·       Improved Life Choices

·       Improved Support Coordination (Indirect)

5. Capacity Building Skill Areas and Activities

·       Daily Living Skills

·       Community and Social Skills

·       Communication Development

·       Health & Wellbeing Skills

·       Decision-Making & Self-Management Skills

·       Employment & Vocational Skill Development

·       Financial Literacy and Money Management

6. Eligibility for Capacity Building Programs

·       Must Be an NDIS Participant with Related Goals in Their Plan

·       Functional Capacity Limitations Supported by Evidence

·       Supports Must Meet the “Reasonable and Necessary” Test

·       Individual Needs, Developmental Stage and Support Requirements

·       Alignment With the Participant’s Chosen Life Domains and Future Goals

7. Funding for Capacity Building Programs

·       Understanding Funding Under Each Capacity Building Category

·       Differences Between Core and Capacity Building Funding

·       Pricing Arrangements and Program Costing

·       One-to-One vs Group-Based Capacity Building Funding

·       Transport and Non-Face-to-Face Support Billing Requirements

·       How Participants Access and Approve Funding for Programs

8. Steps to Design & Implement NDIS Capacity Building Programs

·       Conduct a Needs Assessment and Service Gap Analysis

·       Define Program Purpose, Learning Outcomes and Target Participants

·       Consult With Participants, Families and Allied Health Professionals

·       Co-Design Program Elements Using a Person-Centred Approach

·       Develop an Evidence-Based, Strengths-Focused Program Model

·       Create Structured Skill-Building Activities and Learning Pathways

·       Develop Risk Management and Behaviour Support Strategies

·       Ensure Cultural Safety, Accessibility and Inclusive Program Design

·       Establish Program Policies, Procedures and Compliance Documents

·       Recruit and Train Qualified Staff with Relevant Expertise

·       Prepare Resources, Tools, Learning Materials and Environment Setup

·       Implement the Program Using Best-Practice Delivery Methods

·       Facilitate Individual and Group Sessions Responsively and Safely

·       Document Attendance, Progress, Skill Development and Outcomes

9. Best-Practice Methods for Capacity Building

·       Evidence-Based and Therapeutic Approaches

·       Strengths-Based, Trauma-Informed and Person-Led Delivery

·       Motivational and Engagement Strategies for Diverse Learners

·       Modelling, Repetition, Scaffolding and Real-World Application

·       Using Visual Supports, AAC, and Alternative Learning Techniques

·       Balancing Structure with Participant Choice and Autonomy

10. Staff Skills and Workforce Requirements

·       Understanding of NDIS Guidelines and Practice Standards

·       Competence in Capacity Building Skill Instruction

·       Communication, Active Support and Behaviour Support Skills

·       Cultural Competence and Trauma-Informed Practice

·       Documentation, Reporting and Outcome Measurement

·       Professional Boundaries, Ethics and Duty of Care

11. Safety, Risk and Behaviour Support Planning

·       Risk Assessments for Skill-Building and Community Tasks

·       Positive Behaviour Support Principles

·       Managing Complexity, Escalation and Behaviour of Concern

·       Ensuring Environment and Equipment Safety

·       Emergency and Incident Response Procedures

·       Supporting Dignity of Risk While Ensuring Safety

12. Documentation, Reporting and Outcome Measurement

·       Progress Notes, Support Logs and Participant Records

·       Tracking Skill Development with Measurable Indicators

·       Collecting Evidence for Participant NDIS Reviews

·       Communication With Families, Coordinators and Therapists

·       Adapting Programs Based on Participant Data

·       Reporting for Audits, Quality Reviews and Continuous Improvement

13. Monitoring, Evaluating and Improving Capacity Building Programs

·       Conducting Internal Reviews and Quality Checks

·       Collecting Feedback from Participants, Carers and Staff

·       Using Participant Outcomes to Refine Program Content

·       Aligning Continuous Improvement with NDIS Practice Standards

·       Introducing New Evidence-Based Methods and Innovations

·       Reviewing Staffing, Ratios, Scheduling and Resourcing for Effectiveness

COURSE DURATION:

The typical duration of this course is approximately 2-3 hours to complete. Your enrolment is Valid for 12 Months. Start anytime and study at your own pace.

COURSE REQUIREMENTS:

You must have access to a computer or any mobile device with Adobe Acrobat Reader (free PDF Viewer) installed, to complete this course.

COURSE DELIVERY:

Purchase and download course content.

ASSESSMENT:

A simple 10-question true or false quiz with Unlimited Submission Attempts.

CERTIFICATION:

Upon course completion, you will receive a customised digital “Certificate of Completion”.